You've got 2 antivirus programs(Norton and Trend) installed and running at the same time, so you're asking for trouble. They'll fight each other and can bring your computer to a halt.

----------------------------------------------------------------

You've got some spyware and other "nasties", such as

salm.exe

MediaAcck.exe

tsm2.exe

so you need to make use of

Ad-Aware SE Personal 1.05

Spybot - Search & Destroy 1.4 RC2b

CWShredder 2.14

All 3 can be downloaded from the spyware tools section at www.majorgeeks.com

After Ad-Aware and Spybot are installed, make sure to run their update function and get them up-to-date with the latest files. After they've been updated, run a full system scan with Ad-Aware and delete everything it finds, then run a scan with Spybot and delete everything in red it finds.

----------------------------------------------------------------

You've got too many unnecessary programs running in the background, so you need to trim down the startup list.

----------------------------------------------------------------

Do a "search" in files and folders and delete EVERYTHING that appears under

*.TMP

C:\TEMP\*.*

C:\WINDOWS\TEMP\*.*

It's all junk, so get rid of it.

----------------------------------------------------------------

Run another scan with HijackThis, then select and fix the following:

O2 - BHO: (no name) - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - (no file)

O3 - Toolbar: (no name) - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - (no file)

O3 - Toolbar: (no name) - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - (no file)

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

A lot more needs to be fixed, but get rid of these for now.

----------------------------------------------------------------

 

Thanks for the help. Can you tell me the best method of trimming down my start up list?

Thanks again for sure,
CR

 

Trimming down the startup list needs to wait until you deal with the other problems.

You're going to need someone with more experience than me to help you with your log.

In the meantime, do what I advised, then post a new log.

 

Thanks again. I have now gotten rid of norton and only have micro trend running. I have also d/l'ed & ran Spybot, Ad-Aware Personal, and CW Shedder (CW Shedder luckily didn't find anything). I have also gotten rid of all the start up programs I don't really need. Thanks again for sure. Heres my latest run of HijackThis:

CR

-----

Logfile of HijackThis v1.99.1
Scan saved at 5:51:11 PM, on 5/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\Program Files\Anonymizer\sk\SpyWareKiller.exe
C:\WINDOWS\system32\mpl2bin.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
C:\Documents and Settings\EDM Sales\Desktop\Hijack This (Virus Help Program)\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKCU\..\Run: [poce98] C:\WINDOWS\poce98.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [SPYKILLER] C:\Program Files\Anonymizer\sk\SpyWareKiller.exe /BOOT /SCAN /GUI /TRAY
O4 - HKCU\..\Run: [Mw7pRTaEX] mpl2bin.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
O4 - Global Startup: UPS Online PLD Reminder Utility.lnk = C:\UPS\UOWS\PldReminder.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\MESSEN~1\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.0) -
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

 

Add remove programs remove if present – all occurrences of Viewpoint – media access

Print this and boot to safe mode (Start tapping F8 at the first black screen after power up)
Fix these with HJT

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe

O4 - HKCU\..\Run: [poce98] C:\WINDOWS\poce98.exe

O4 - HKCU\..\Run: [Mw7pRTaEX] mpl2bin.exe

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Uncheck hide extensions
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files

C:\WINDOWS\system32\mpl2bin.exe
C:\WINDOWS\poce98.exe

Delete these folders

C:\Program Files\Viewpoint\Viewpoint Manager
C:\Program Files\Media Access

START – RUN – type in %temp% OK - Edit – Select all – File – Delete
Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp
Empty the recycle bin
Boot and post a new log

Please give feedback on what worked/didn’t work and the current status of your system

 

hey thanks a lot man for sure! it seems to be running a bit smoother without a doubt. here's the updated version. thanks again!

CR

----

Logfile of HijackThis v1.99.1
Scan saved at 12:03:37 PM, on 5/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\WINDOWS\system32\p2igehlp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\Anonymizer\sk\spywarekiller.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\WINDOWS\system32\opptils.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\EDM Sales\Desktop\Hijack This (Virus Help Program)\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [77of33W] p2igehlp.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [SPYKILLER] C:\Program Files\Anonymizer\sk\spywarekiller.exe /BOOT /TRAY
O4 - HKCU\..\Run: [Mw7pRTaEX] opptils.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
O4 - Global Startup: UPS Online PLD Reminder Utility.lnk = C:\UPS\UOWS\PldReminder.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\MESSEN~1\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.0) -
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

 

Print this and boot to safe mode (Start tapping F8 at the first black screen after power up)
Fix these with HJT

O4 - HKLM\..\Run: [77of33W] p2igehlp.exe

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe

O4 - HKCU\..\Run: [Mw7pRTaEX] opptils.exe

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Uncheck hide extensions
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files

C:\PROGRAM FILES\COMMON FILES\tsa\tsm2.exe
C:\WINDOWS\system32\opptils.exe
C:\WINDOWS\system32\p2igehlp.exe

Delete these folders

C:\Program Files\AutoUpdate

START – RUN – type in %temp% OK - Edit – Select all – File – Delete
Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp
Empty the recycle bin
Boot and post a new log

Please give feedback on what worked/didn’t work and the current status of your system

 

hey thanks for the help. I think I'm noticing the same files I have deleted coming up again and wasn't sure if it something I'm doing or something I can set to ensure I won't keep getting these files. Here is my current HT log.
Thanks again for any help,
CR

Logfile of HijackThis v1.99.1
Scan saved at 12:43:48 PM, on 5/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PCCCLIENT.EXE
C:\Program Files\Trend Micro\PC-cillin 2003\PCCGUIDE.EXE
C:\Program Files\Trend Micro\PC-cillin 2003\POP3TRAP.EXE
C:\WINDOWS\system32\mf3svpia.exe
C:\WINDOWS\system32\mmdpx32r.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\EDM Sales\Desktop\Hijack This (Virus Help Program)\HijackThis.exe
C:\Program Files\Outlook Express\msimn.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [77of33W] mmdpx32r.exe
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - HKCU\..\Run: [SPYKILLER] C:\Program Files\Anonymizer\sk\spywarekiller.exe /BOOT /TRAY
O4 - HKCU\..\Run: [Mw7pRTaEX] mf3svpia.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks\Components\QBAgent\qbdagent2001.exe
O4 - Global Startup: UPS Online PLD Reminder Utility.lnk = C:\UPS\UOWS\PldReminder.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\4.0M MPEG4 DV\Console\Watch.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\MESSEN~1\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.0) -
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{DDD57293-F62E-4107-A055-04A5D99031D2}: NameServer = 209.244.0.3 209.244.0.4
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

 

OK, I'll get one of the heavy hitters - hang on

 

* Go here to download and install CCleaner
Do not use it yet.

* Click Here and download the the new version of Killbox and save it to your desktop.

* Click here for info on how to boot to safe mode if you don't already know how.

* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to.

* Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll

O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

O4 - HKLM\..\Run: [77of33W] mmdpx32r.exe

O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe

O4 - HKCU\..\Run: [Mw7pRTaEX] mf3svpia.exe

* Restart your computer into safe mode now. Perform the following steps in safe mode:

* Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\system32\mf3svpia.exe

C:\WINDOWS\system32\mmdpx32r.exe

C:\Program Files\CxtPls\CxtPls.exe

C:\Program Files\AutoUpdate\AutoUpdate.exe

C:\PROGRA~1\COMMON~1\tsa\tsm2.exe

Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

Exit the Killbox.

* Find and delete these folders:

C:\Program Files\CxtPls
C:\Program Files\AutoUpdatexe
C:\Program Files\Common Files\tsa

* Start Ccleaner and click Run Cleaner

* Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

* Restart back into Windows normally now.

* Go here and download Microsoft Antispyware Beta. First in the top menu click File then Check for updates to download the definitons updates.

After updating look in the right side of the main window under "Run Quick Scan Now" and click Spyware scan options. In that window put a tick by Run a full system scan and then put a check by all three options below that then click Run Scan now.

When the scan is finished, let it fix anything that it finds. Have it quarantine the items that have that option rather than delete just in case.

Restart your computer.

* Run ActiveScan online virus scan here

When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan

 

Did you get this fixed?