Hi and welcome

Is AVG your antivirus? It seems to be associated with that

 

If you just bought the computer it might have stuff in it from a previous owner. doing a complete reinstall will give you a clean new start. just make sure you have downloaded the correct drivers for it before you begin and put them on a cd so they will be handy.do you mean the memory or hard drive is full? if its running xp on less than 512 mbs it needs to have more ram added if possible.with the reinstall it might make more room on the hard drive depending on the size of it if you just add the programs you really need and want.

 

Yes! and I use the AVG toolbar too.Sooo...I should not remove this?

 

I havent used avg in years. most of us use microsoft security essentials its free and doesnt use a lot of resources in the compuuter.if you really dont need it it can be removed.

 

Hi, let us have some Pc specifications.
Check and post
TSG System Information Utility - found here.
http://library.techguy.org/wiki/TSG_Valuable_links
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Download Security Check by screen317
http://screen317.spywareinfoforum.org/
Save it to your Desktop.

A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad - and will save a log called checkup.txt.
Post the result of the scan here.

 

Please go ahead and post the TSG System Info as blues_harp28 suggested. Then we can get a better idea of your system's specs. I also do agree with SUE - I removed AVG a long time ago and installed Microsoft Security Essentials. It's less of a hog.

 

Thanks, Sue & Cheese. I think I will take your advice and switch to Microsoft security essentials and dump AVG. Especially if it saves space on my oldie-but-goodie computer.

 

Good plan :up:

 

thanks for the help...I now have anothe toolbar query...what is CCC7A320-B3CA-4109-B1A6-9F516DD69829...It seems to have something to do with my toolbar, but is it bing, ASK, Google or what? and should I keep it?
I feel sooo dumb.

 

It looks like some kind of a temp file. what toolbar it is i dont know.it could even be stuff from avg.dont feel dumb. we all had to learn as we went along.just do what you were advised to do and go from there.

 

Download AdwCleaner to your desktop.
Close any browsers that may be open..
Double click the adwcleaner.exe.

Click on Search - once the scan is finished it will open a notepad window.
Post the logfile in the reply box below.
The logfile is saved in C:\AdwCleaner[R1].txt.
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NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.