On Win11 after doing a windows update (1 security update installed) I restarted my computer to find my main external storage drive was not accessible and the icon was a white sheet of paper instead of the drive icon.
cyrstaldiskinfo says the drive is in good health.
Explorer shows 1.5tb free of 8tb but windows only shows about 1.2tb of actual files.
Any tips to get proper access back so I can see and use these files again?
- I could not eject it at first - it said it was in use by something.
- After disabling/enabling the drive and restarting I was able to eject and power cycle the drive. - same result.
- I noticed the permissions were weird - they were all blank and the owner was unknown. I changed the permissions to be the same as my other drives (owner: SYSTEM with full access for admin. added users, added everyone. It scanned all the files and gave me a few errors: like "Failed to enumerate objects in the container. Access is denied" D\found.000\30000000-$boot, D\found.000\310000000-(foldername), d\found.000\340000000file.chk..etc...
- after the permissions change I could open the drive but I can only see a few files and folders - almost everything is gone even though it says most of the drive is full. All the files that were within the folders that could not be enumerated in the previous step are not visible or accessible.
- I tried system restore from a week ago and it did not fix it.
- chkdsk finds no errors.
- I checked system event viewer and I see at the exact same time that the windows update finished
that two errors popped up from Ntfs (microsoft-windows-ntfs) and ntfs(ntfs), respectively:
and
both chkdsk and repair volume say no errors...but also only take ~10 seconds when its an 8tb drive.
cyrstaldiskinfo says the drive is in good health.
Explorer shows 1.5tb free of 8tb but windows only shows about 1.2tb of actual files.
Any tips to get proper access back so I can see and use these files again?