The Dell Command Update is an app that'll scan your system and suggest updates to their software. If you're using SupportAssist, you could probably just uninstall this package, as recommended.

 

I do use support assist. So the Dell update application has to go. What a backward way of doing business. Says to download and then says to uninstall. Now that it has been INSTALLED, I guess I go to Programs to delete it. The one that says Dell Update for windows application, right? Thanks.

 

For the website, they mark those critical to show those that had a known issue and was fixed when you don't use SupportAssist to allow the website to 'scan' your computer. I do know, however, that if you have SupportAssist installed then the website will use that app to confirm your computer model and show your specific driver. I don't know if it will show which drivers you need updating though direct on the website, just all the drivers for your machine (will look into that). I would trust Command Update to ensure that you have the updated drivers, but it doesn't hurt to reinstall others providing you know what your issue is.

Dell Command Update is basically one part of SupportAssist. They both do the same thing, but Command Update is specifically only for the drivers whereas the SupportAssist does more, like free space up, check for viruses, help create support tickets/contact support, etc.

I do know that there are/were two versions of Command Update and the newer one was more compatible with all Windows whereas the older version was more specific, like 32bit vs. 64bit I think. I haven't seen SupportAssist conflict with Command Update myself, though I use Command Update more than SupportAssist.

As to the BSOD, do you have any record of what the error was?

 

oh boy. lots of info. From what you have posted, it sounds like I should not have downloaded manually from Dell site and just used SA for the Bios and the Dell update. I think that's what you may have indicated. I find so much of this to be confusing, obviously.
The BSOD was "unexpected store exception" - all seems fine now - but two in a row - before I did all of those updates, is really problematic. I find win10 to be far more fragile than any of the other OS's I have had on my pc's for many years.
Thanks for your help.

 

For the most part CU and SA will keep you updated, however with the BIOS you may find they won't update under certain conditions (Current BIOS is too old and needs an older update to install manually before the new one, or if you are on a laptop, then you must be on power and have at least I think 50% battery) but rarely even though you meet all requirements, you can force the BIOS update manually which I had to do on a desktop (so the power requirement was already met haha).

I think you did the correct step first and hopefully you will have no more BSODs, but if you do, please notate the error and error code if any

 

OK. Will do - thanks again. Always a help. For the strugglers.

 

Hi - I didn't hear back on the item to be uninstalled. The one that reads - Dell Update for Windows Universal, correct? I sure don't want to upset my system with the wrong delete. Thanks.

 

NEW BSOD!! Unexpected Store Exception... It seems as though when I rt clk on anything, this seems to happen. I can do the fix drill over and over till I am BLUE in the face. Windows 10 and I just do not see eye to eye. Chkdsk and scannow -- tiresome. I do not think my relatively new hard drive is failing. I have updated drivers, Bios, etc but nothing seems to please the beast. Thanks for any thoughts.