Which country do you live in?

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Double-click these Device Manager entries to open their properties window:

Network Controller
PCI Simple Communications Controller
SM Bus Controller

Click the "Details" tab and then select "Hardware Ids".

There will be one or more strings that have VEN_####&DEV_#### as part of it.

Advise what the 4 characters are that follow VEN_ and DEV_

Those 4-character codes will identify those devices.

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NP300E5C-A02CA-downloads.

 

Which country do you live in?

----------------------------------------------------------

Double-click these Device Manager entries to open their properties window:

Network Controller
PCI Simple Communications Controller
SM Bus Controller

Click the "Details" tab and then select "Hardware Ids".

There will be one or more strings that have VEN_####&DEV_#### as part of it.

Advise what the 4 characters are that follow VEN_ and DEV_

Those 4-character codes will identify those devices.

----------------------------------------------------------

I live in Canada

Network controller VEN 168C AND DEV 0032
PCI Simple Communications Controller VEN 8086 AND DEV 1E3A
SM Bus Controller VEN 8086 AND DEV 1E22
Please reply for next step to downloading drivers

 

What issues are you having that these driver MUST be updated?

 

What issues are you having that these driver MUST be updated?

Well the internet is not working wired and wireless I have to install them not update if you watch the video that was on my main question you will know the problems

 

I live in Canada

Network controller VEN 168C AND DEV 0032
PCI Simple Communications Controller VEN 8086 AND DEV 1E3A
SM Bus Controller VEN 8086 AND DEV 1E22

The Network Controller is a Atheros AR9485 WLAN

The PCI Simple Communications Controller is a Intel Management Engine Interface (MEI)

The SM Bus Controller is a Intel Z77 Chipset

TerryNet provided you the download link for that laptop in post #3.

Select "Driver" in the left column so the list of device drivers can appear.

These are the device drivers that you need:

Wireless LAN, Atheros 9.2.0.470

Chipset 9.3.0.1020

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Install the chipset drivers first.

 

The Network Controller is a Atheros AR9485 WLAN

The PCI Simple Communications Controller is a Intel Management Engine Interface (MEI)

The SM Bus Controller is a Intel Z77 Chipset

TerryNet provided you the download link for that laptop in post #3.

Select "Driver" in the left column so the list of device drivers can appear.

These are the device drivers that you need:

Wireless LAN, Atheros 9.2.0.470

Chipset 9.3.0.1020

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Thanks my internet is now working I have downloaded both those drives
Wireless LAN, Atheros 9.2.0.470
Chipset 9.3.0.1020

Last question the PCI Simple Communications Controller still has this sign

how would I download that again Thank You

 

I'm not sure which driver applied to it, and it most likely isn't needed anyway.

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[/B]My laptop can now connect to the internet I will like to thank everyone for all the comments especially flavallee have a good day this thread is now solved !

 

:up: