I have an acquaintance that had been running Quicken 2002 on an old machine that somewhere along the line apparently was upgraded to Windows 10. She wasn't having any problems with this combination of old and new, and did know enough to realize that she should be backing up her data files. She was creating the backups by using the Quicken "Export" function, under the assumption that she could recover them if need be, using the "Import" function.
The machine she had been using died, and she replaced it with a new laptop, which is also running Windows 10. I helped her to reinstall Quicken 2002 on the new machine, and immediately ran into some problems. First, Windows 10 doesn't support the old .hlp format, and complained about it before the installation was even complete. I understand that, and it is a low priority problem for another day.
But when we tried to run Quicken, without any reference to any particular data files, all that came up was a bare window with a menu bar, overlain with a warning that the old version of Quicken would not be able to read files created with newer versions. Just upgrade for $29.95.
I did some messing around. I found one of the file sets that she had exported to a memory stick, and reset the file date attributes (all three flavors) of all of the files in the set to 2002, hoping that it would trick the program into believing they were old enough to be compatible. After all, the files were originally created with the same version of Quicken that we reinstalled on her new machine. No joy. But, having done this, restarting Quicken resulted is the display of a splash screen, followed by all of the typical rigamarole that you would have to go through to set up a new installation of the program.
I also looked around and found a freeware application that she might be able to use as an alternative to Quicken (GnuCash, available from PortableApps). That program apparently can import Quicken data files. But it expects to be handed a .QIF file, which I don't find among the files that she exported. Perhaps .QIF format was invented sometime after Quicken 2002 was released?
I really don't know what to make of all this. She isn't wedded to Quicken, but she would really like to get her data back. Was there something she should have done when she exported her data that she failed to do? Can anyone suggest an approach to recovering her data in a reasonably human readable format? Can anyone explain why files that were created by the program in an older installation can't be read by a reinstallation of the same program (from the same install disk) now?
The machine she had been using died, and she replaced it with a new laptop, which is also running Windows 10. I helped her to reinstall Quicken 2002 on the new machine, and immediately ran into some problems. First, Windows 10 doesn't support the old .hlp format, and complained about it before the installation was even complete. I understand that, and it is a low priority problem for another day.
But when we tried to run Quicken, without any reference to any particular data files, all that came up was a bare window with a menu bar, overlain with a warning that the old version of Quicken would not be able to read files created with newer versions. Just upgrade for $29.95.
I did some messing around. I found one of the file sets that she had exported to a memory stick, and reset the file date attributes (all three flavors) of all of the files in the set to 2002, hoping that it would trick the program into believing they were old enough to be compatible. After all, the files were originally created with the same version of Quicken that we reinstalled on her new machine. No joy. But, having done this, restarting Quicken resulted is the display of a splash screen, followed by all of the typical rigamarole that you would have to go through to set up a new installation of the program.
I also looked around and found a freeware application that she might be able to use as an alternative to Quicken (GnuCash, available from PortableApps). That program apparently can import Quicken data files. But it expects to be handed a .QIF file, which I don't find among the files that she exported. Perhaps .QIF format was invented sometime after Quicken 2002 was released?
I really don't know what to make of all this. She isn't wedded to Quicken, but she would really like to get her data back. Was there something she should have done when she exported her data that she failed to do? Can anyone suggest an approach to recovering her data in a reasonably human readable format? Can anyone explain why files that were created by the program in an older installation can't be read by a reinstallation of the same program (from the same install disk) now?