When I set up my new computer a few months ago I had trouble getting Zune to install but using the compatability tab I got it to install and work. As of 2 or 3 days ago my Zune player will not connect to the Zune program. This has also happened on another computer that was upgraded from Win 10. I have removed any Microsoft updates from the last week and tried every solution or "fix" I can find on the web. I have tried reinstalling the driver but get a message that drivers have been found but can't load. Does anyone else have this problem? I now use my phone for my music but like to keep my Zune up to date as a backup storage for my music files.