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Linksys Range Expander WRE54G Version 2: Where can I buy this?

4K views 6 replies 4 participants last post by  pvenkat  
#1 ·
I am in need of this product, and I can't find it anywhere. Best Buy acts like they don't have a clue what I'm talking about when I say "version 2", yet Linksys insists that I should be able to buy it from there, and that this item does indeed exist. I've been around to all of the electronic stores and I can't find it anywhere.

I thought I'd just buy it from Linksys, but they told me they don't actually offer products straight to the individual customer. I find this odd seeing how I have a phone number that I call and can go to their "sales" department. Is that just for places like Best Buy to call?

Anyway, here is the deal. Linksys says I need this product, but they can't offer it to me, but I can't find anywhere that offers it either.

Is this some sort of game Linksys has set up, or what? Where in the world can I actually buy what they say I need???

I find it insanely retarded that they tell me I need one of their products, yet they can not offer it to me, and then also say that almost no retail stores will carry this item until all of the version 1 models are gone. How in the world do they expect me to get one?
 
#3 ·
As far as everyone from Linksys has said, it is indeed a version 2. I've even read on the net on review sites where people say they had the same thing. My router has the model number, then Version 4 after it, it's just like that for this range expander.
 
#4 ·
Well seems your right I did a search and a bunch of V2 posts are on there on top of that I checked my home linksys and saw a V number as well I didn't realize the hardware varied as well as the firmware.

I am thinking your gonna have to do some leg work and just go to local stores due to this comment I found on one site - I wouldn't risk buying it online thats for sure.

confusingly enough, has the same product ID number, but, as others have noted, includes a different image on the front with an ethernet connection.
 
#5 ·
Thanks for your help.

I've tried to find this at pretty much all of the stores near me. If anyone reading this can help hook me up, I'd be grateful.

I have no idea why Linksys doesn't, you know, make this available for me to buy. :(
 
#6 ·
Hi, I just talked to the tech support people at Linksys for quite a while and then infurated with there ignorance I decided to call the Sales Dept figuring that the people in sales would be more inclined to help me if they thought I was going to buy something. So the idiots in tech support told me that Version 2 of the WRE54G was out and widely available and the American in Sales told me that it was no where to be found, they have no clue where the version 2's are. They dont know when if even they are coming out. and he said an easy way to identify if one of these Range Expanders is version 2 is to look on the front for an Ethernet port which he said the would have. This is not just a Firmware update. The whole WRE54G thing seems to have been one of Linksys biggest mistakes so far. Props to anyone with one of the 3 routers that version 1 is compatible with, I have a newer Linksys WRV54G which works amazingly but is completely incompatible with the Version 1 of the WRE54G. Hope this post helps someone whos looking for answers.
 
#7 ·
Hi:

I had the sampe experience with linksys support. Couple of months ago I called support when I had trouble configuring version 1 of WRE54G. Support could not help and I ended up returning the product back to best buy. Linksys support said some best buy stores carry version 2. But I have yet to find one. Circuit city and Radio shack shops I have visited all carry version 1. The radio shack guy in my local store even said he doesn't recommend people buy wre54g.

I called linksys support today and they were not able to provide any information about which retailer or ecommerce site carrys version 2 of wre54g.

I have now sent a note to linksys sales to see if they can help.

If anybody knows where to get this product, please post your answer here or send me private mail.

Thanks,

pvenkat
 
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