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how to fully remove Dell DataSafe

13K views 6 replies 3 participants last post by  stevechoanity  
#1 ·
Hi, I am having trouble successfully uninstalling and removing all of Dell's useless DataSafe Local Backup. I deleted a bunch of the files directly from the folder but there's still a bunch that won't delete. When I try to delete them it says "The action can't be completed because the file is open in SoftThinks Agent Service". I don't know what SoftThinks is and it doesn't appear in any list in Windows Task Manager. I also found nothing named SoftThinks when I searched for it in the Start search feature. When I tried to uninstall Dell DataSafe from the uninstaller in the Control Panel it just doesn't do anything. I also tried uninstalling it that way in Safe Mode. I have tried using the CCleaner to clean up the registry but that didn't help. I have also looked in msconfig and confirmed that nothing related was starting up on boot up. I have tried restarting the computer in between many of these attempts but nothing has worked. Can anyone help?
 
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