Trying to sign on to a work remote desk top and I get this error.
Remote Desktop Login Error Code 0x3000008
Remote Desktop Login Error Code 0x3000008
Post 16 and 17 refer.mdsk
I believe you have seen my suggestion and the issue of MAC that was raised by PeterOz
Your response would be appreciated
Is this a work laptop connecting to a work computer?I can sign on to the remote desktop on my laptop
A mac address not a mac computer.What Mac?
Companies normally use this to stop noncompany computers from accessing the networkA MAC (Media Access Control) address, sometimes referred to as a hardware or physical address, is a unique, 12-character alphanumeric attribute that is used to identify individual electronic devices on a network. An example of a MAC address is: 00-B0-D0-63-C2-26
Is this a work laptop connecting to a work computer?mkdsk said:
I can sign on to the remote desktop on my laptop
I think you need to check the settings for RDP on the windows 11 computer
If the Windows 11 computer does have the check on the - only allow etc RDP with Network level authentication - checked then that may be the problem
It is quite possible that as you could use the windows 7 computer before, that an update to 11 on the works computerIf the Network Level Authentication option is enabled, the older versions of remote desktop clients can’t be used to connect the latest Windows Operating Systems.
So I did find out that they only allow Windows 10 and up.mkdsk
Do they - your employer`s IT dept know that you are trying to remote in from a Windows 7 OS computer
They are in fact wrong, to say there is nothing to resolve, IF they are authorisng you to use a Windows 7 OS to remote in to the works computer.
As I explained in my post 16 to which you have never even commented - on a windows 7 computer trying to remote in to windows 11 using remote desktop, must have the remote permission ON the Windows 11 computer - the works computer NOT SET for Network Authentification
It is quite possible that as you could use the windows 7 computer before, that an update to 11 on the works computer
OR indeed the IT dept have set remote for network authentification.
Whether that is the problem or NOT, I do not know, but one thing is certain - until you have that checked this thread is unlikely to progress.
I am NOT in the least surprised.So I did find out that they only allow Windows 10 and up.