Trying to sign on to a work remote desk top and I get this error.
Remote Desktop Login Error Code 0x3000008

I asked a question with the title "Error Code 0x3000008" about 10 hours ago and someone answered it but now the entire post is gone. What happened to it?

 

Hi, the person who replied to you is a spammer and their post and their account was banned.
Please add to what you have said above. When do you receive this error - what have you tried so far, etc?

 

Ahhhh, ok, thank you. I tried deleting the remote desk top and reinstalling it but nothing is working. I can sign on to the remote desktop on my laptop but just not on this PC. What could be wrong?

 

I can sign on to the remote desktop on my laptop

Is this a work laptop connecting to a work computer?

What Mac?

A mac address not a mac computer.
From Here explains about Mac address.

A MAC (Media Access Control) address, sometimes referred to as a hardware or physical address, is a unique, 12-character alphanumeric attribute that is used to identify individual electronic devices on a network. An example of a MAC address is: 00-B0-D0-63-C2-26

Companies normally use this to stop noncompany computers from accessing the network

 

The link you have posted is for an Apple Mac computer.
Are you running Windows or an Apple Mac computer?
If an Apple Mac - I will move you to that forum as I have never used a Mac computer.

If it is a Windows Pc - I will need to research Remote Desktops myself to find an answer for you.
Meanwhile, other members may have some suggestions for you.

 

I have Windows PC but I didn't post that link, I am not sure who did. Thanks for your help as I have tried to search but cannot find a solution.

 

Sorry for the late update as I too cannot find much help related to remote desktops.
I have only ever used a program like TeamViewer.
I will put out a call to our trusted advisors and see if they can help you.

 

Can we have some basic info to start with
What is trying to connect to what
E.g Win 7 to win 10
Or win 10 to server 2019 etc etc

 

Windows 7 trying to connect to Remote Desktop?

 

So one computer is windows 7 which you are using remote desktop on to connect to another computer
What other OS is the other computer running
Windows 7 also or windows 10 or windows server - 2012 or 16 or 22
If a server is this a work server.

 

Windows 7 to work Remote Desktop

 

You noted on this other thread that you were remoting into a Win 11 desktop, so does that mean the error you were mentioning on this thread has been resolved?

 

Given the time difference, there's a good chance @PeterOz may be sleeping, so I hope you don't mind me chiming in here. Stating you're needing to work Remote Desktop isn't really helpful, I'm afraid. That's why Peter is asking these valid questions to determine what you're trying to connect to at the other end. There are a whole plethora of issues with remote desktop, so is this a work PC you're trying to connect to at the other end? If so, do you have an IT department at your work who can help you troubleshoot this issue?

 

Thanks for jumping in @lochlomonder

PC you're trying to connect to at the other end?

Exactly what I have been trying to find out.

 

I am remoting to a work PC windows 11 through the desktop remote.

 

I think you need to check the settings for RDP on the windows 11 computer
If the Windows 11 computer does have the check on the - only allow etc RDP with Network level authentication - checked then that may be the problem presuming of course
that you are listed as an authorised user.

If the Network Level Authentication option is enabled, the older versions of remote desktop clients can’t be used to connect the latest Windows Operating Systems.

 

mkdsk
Do they - your employer`s IT dept know that you are trying to remote in from a Windows 7 OS computer
They are in fact wrong, to say there is nothing to resolve, IF they are authorisng you to use a Windows 7 OS to remote in to the works computer.

As I explained in my post 16 to which you have never even commented - on a windows 7 computer trying to remote in to windows 11 using remote desktop, must have the remote permission ON the Windows 11 computer - the works computer NOT SET for Network Authentification

I think you need to check the settings for RDP on the windows 11 computer
If the Windows 11 computer does have the check on the - only allow etc RDP with Network level authentication - checked then that may be the problem

If the Network Level Authentication option is enabled, the older versions of remote desktop clients can’t be used to connect the latest Windows Operating Systems.

It is quite possible that as you could use the windows 7 computer before, that an update to 11 on the works computer
OR indeed the IT dept have set remote for network authentification.

Whether that is the problem or NOT, I do not know, but one thing is certain - until you have that checked this thread is unlikely to progress.

 

also is the company using mac filters on the system

 

A1 Peter
If they are over to you for a starter of 10
I would not know where to start

 

mdsk
I believe you have seen my suggestion andd the issue of MAC that was raised by PeterOz
Your response would be appreciated

 

mdsk
I believe you have seen my suggestion and the issue of MAC that was raised by PeterOz
Your response would be appreciated

Post 16 and 17 refer.

 

What Mac?

 

What would you like to know about it?

 

mkdsk said:
I can sign on to the remote desktop on my laptop

Is this a work laptop connecting to a work computer?

 

This is a personal PC connecting to a work computer. I can sign onto the work computer with my laptop but this PC is getting that error so it is something with MY PC that is not allowing me to sign on to the work computer.

 

1) Is the laptop a work supplied computer
2) What os -E. G Win 7,10,11 Etc is the laptop using
3) What Os is the desktop using

 

The laptop is windows 11 the PC is windows 7 but I was able to sign to the to the Remote Desktop until one day I got that error code.

 

can you connect the desktop win 7 to the home laptop win 11 via remote desktop

 

No idea how to do that?

 

The idea is to see if it could be a windows 11 update that has caused the problem
On the laptop click on search type in command press enter.
You should get a black and white screen
At the command prompt type in or copy and paste
ipconfig /all
This should give you a list. you are looking for the IPv4 Address
It should look like 192.168.011 or 10.0.0.11 (numbers are an example only.)
When you have the ip address go to the windows 7 desktop and start Remote desktop
Put in the ip address of the laptop
Can you connect?
If in doubt about what I have written Ask

 

Given the back & forth here, I really think you should contact your work's IT department to resolve this issue. It doesn't seem as if we're getting anywhere here, and they are the ones who will know the configuration they allow for RDP.