Tech Support Guy banner
Status
Not open for further replies.

Error 678. The remote computer did not respond. -VERY weird error.

1 reading
16K views 5 replies 3 participants last post by  JohnWill  
#1 ·
My computer is having an extremely weird error. I bought the PC a few months ago and the internet worked fine, but a few days ago the internet suddenly stopped working. Whenever I try to use pretty much any internet related program, it will try to connect but get the following message (this is in IE):
Connecting through WAN miniport (PPPOE).
Error 678. The remote computer did not respond.

What makes this problem extremely confusing is that steam works. I can play games such as CS:S online, but not use the Steam Browser.
My guess is that it has something to do with ports, but I have hardly any idea.
Please help
Thanks,
Tiget.
 
#5 ·
Try pinging some addresses like default gateway, google.com and last but not least the steam server you connected to. Also try connecting to some other guy's wireless network and see if this happens or not. If not and youare perfectly able to ping your default gateway, chances are that its an issue with modem.
 
#6 ·
Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 
Save
Status
Not open for further replies.
You have insufficient privileges to reply here.