Disappearing Word "Properties"

rhsweers2 · Apr 23, 2020

I frequently add Word Document properties so to simplify redundant info across many Word "sections" (like "Company" Name" in footers). But often, upon re-opening a large document file (over 300 pages), some of the properties entered have disappeared. I've solved that by having the info quickly available on the first page, copying, and then re-inserting it in the "Info - Properties - show all properties" box (since "Company" isn't a default property), but things like "Title" or the "Subject" don't go away. Any ideas on what I'm doing wrong (this didn't used to happen - no changes recently that I'm aware of). I'm in a Windows 10 computer using "MS Office 365 ProPlus" 64-bit, with Word version 2003.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20190825185834.000000-300
Processor: Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 4
Total Physical RAM: 16 GB
Graphics Card: Intel(R) HD Graphics 530, 1024 MB
Hard Drives: C: 463 GB (107 GB Free); D: 931 GB (336 GB Free); E: 4657 GB (1408 GB Free);
Motherboard: Dell Inc. 0N8J4R, ver A01, s/n /1QY0HC2/CN1296366F02CE/
System: Dell Inc., ver DELL - 1072009, s/n 1QY0HC2
Antivirus: PC Matic Super Shield, Enabled and Updated

eddie5659 · May 7, 2020

Hiya

Not sure if this will help, but if you go to the Options in Word, then click on Trust Center, and then in the new popup, select Privacy Options.

If the "Remove personal information from file properties on save" is ticked, try unticking it, and see if that works. You may need to re-add the details after, and test when closed.

Thanks

eddie

rhsweers2 · May 19, 2020

Yup! That works! Thanks!

eddie5659 · May 20, 2020

Excellent, glad to hear it

Disappearing Word "Properties"

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