This is based on ZoneLabs instructions, and has proved a safe way of uninstalling ZA:
First, select 'Configure' from the main ZoneAlarm window, then deselect the 'Load ZoneAlarm at Startup' check box.
Reboot. That way TrueVector and other ZA files will not be active during uninstall. This causes most problems.
Now Uninstall Zonealarm by using the Add/remove applet, or from Start menu/Programs/Zone Labs/Uninstall ZoneAlarm.
Reboot. Subsequently verify that the following folders and files have been removed. If not, delete them:
- Directories:
1) Zone Labs from C:\Program Files
2) zonelabs from C:\Windows\System
3) Zone Labs from C:\Windows\Start Menu\Programs
- Files:
1) C:\Windows\System\vsdata.dll
2) C:\Windows\System\vsdata95.vxd
3) C:\Windows\System\vsmonapi.dll
4) C:\Windows\System\vsnetutils.dll
5) C:\Windows\System\vspubapi.dll
6) C:\Windows\System\vsutil.dll
7) C:\Windows\All Users\Start Menu\Programs\Startup\zapro
8) C:\Windows\Start Menu\Programs\Startup\zapro
9) C:\Windows\All Users\Start Menu\Programs\Startup\zonealarm
10) C:\Windows\Start Menu\Programs\Startup\zonealarm
11) All files in C:\Windows\Temp
12) C:\Windows\Internet Logs.
Reboot.
Good luck,
First, select 'Configure' from the main ZoneAlarm window, then deselect the 'Load ZoneAlarm at Startup' check box.
Reboot. That way TrueVector and other ZA files will not be active during uninstall. This causes most problems.
Now Uninstall Zonealarm by using the Add/remove applet, or from Start menu/Programs/Zone Labs/Uninstall ZoneAlarm.
Reboot. Subsequently verify that the following folders and files have been removed. If not, delete them:
- Directories:
1) Zone Labs from C:\Program Files
2) zonelabs from C:\Windows\System
3) Zone Labs from C:\Windows\Start Menu\Programs
- Files:
1) C:\Windows\System\vsdata.dll
2) C:\Windows\System\vsdata95.vxd
3) C:\Windows\System\vsmonapi.dll
4) C:\Windows\System\vsnetutils.dll
5) C:\Windows\System\vspubapi.dll
6) C:\Windows\System\vsutil.dll
7) C:\Windows\All Users\Start Menu\Programs\Startup\zapro
8) C:\Windows\Start Menu\Programs\Startup\zapro
9) C:\Windows\All Users\Start Menu\Programs\Startup\zonealarm
10) C:\Windows\Start Menu\Programs\Startup\zonealarm
11) All files in C:\Windows\Temp
12) C:\Windows\Internet Logs.
Reboot.
Good luck,