Does it work in another computer? If no, it's probably defective.

 

So I played around and got it to work but it's really quiet like there's only sound when you tap on it and there's no microphone boost option in the recording sounds settings where there normally is.

 

Same problem when using with a different computer?

 

haha only got one computer but it's brand new

 

Okay then, same problem when temporarily booting and running a different Operating System from a Live CD/USB?

A Live CD/DVD or USB flash drive contains a complete bootable computer operating system (OS). When you boot a computer from it, the OS loads into, and then runs from memory instead of a hard drive. This allows you to run an OS without installing it or making any changes to a computer's current configuration.

To create one, download an ISO file containing the OS you want to use, (such as Ubuntu, Slax or Zorin), then use something like ISO Recorder to burn it to a CD/DVD or Rufus to burn to a USB flash drive/key.

Now boot your computer from this disc/key and your computer will be running that OS instead of the one on its hard drive.​

When you're done testing, simply reboot your PC from the hard drive/SSD like you do now.

If the problem persists even when running a different OS, then the issue is -- more than likely -- hardware related.

 

Okay then, same problem when temporarily booting and running a different Operating System from a Live CD/USB?

A Live CD/DVD or USB flash drive contains a complete bootable computer operating system (OS). When you boot a computer from it, the OS loads into, and then runs from memory instead of a hard drive. This allows you to run an OS without installing it or making any changes to a computer's current configuration.​

​

To create one, download an ISO file containing the OS you want to use, (such as Ubuntu, Slax or Zorin), then use something like ISO Recorder to burn it to a CD/DVD or Rufus to burn to a USB flash drive/key.​

​

Now boot your computer from this disc/key and your computer will be running that OS instead of the one on its hard drive.​

When you're done testing, simply reboot your PC from the hard drive/SSD like you do now.

If the problem persists even when running a different OS, then the issue is -- more than likely -- hardware related.

Thank you