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XP will not shut down

1165 Views 9 Replies 5 Participants Last post by GeekGawd, Oct 23, 2003

silverorb

Discussion Starter · Sep 15, 2003

I usually leave my pc on 24-7 with the occasional reboots--but about a week ago i choose to shut down (off) and my pc did shut down, but then turned itself back on and rebooted! I have tried to shut down all week, but it keeps rebooting--
i have noticed that right b4 the desktop dissappears and error or pop-up of some kind appears--but XP reboots before i have a chance to see it--
And now upon reboot my system32 folder is open!!! I have not installed or made ANY changes to my pc in weeks--the last time i received sys32 on reboot was an invalid reg line--But i havent done anything!!
I HATE WINXP WITH THE F*&^%*&^ PASSION
nothing makes any sense with this OS

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milomorai

· #2 · Sep 15, 2003

go to the microsoft knowledge base-this is a known issue w/xp and there is a fix there-just don't know exactly where.

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$teve

· #3 · Sep 15, 2003

try this:
right click on my computer > properties > advanced > startup and recovery (settings) > uncheck the automatically restart. it may be you're hitting some BSOD on shutdown that gives you a reboot instead of shutdown.

just a thought.....the 1st thing i would try.

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mad-martin

· #4 · Sep 15, 2003

here's the link to the M$ shutdown troubleshoot page for XP
http://support.microsoft.com/?kbid=308029

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silverorb

Discussion Starter · #5 · Sep 16, 2003

Ok great thanx everyone, i'll give it a look

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silverorb

Discussion Starter · #6 · Oct 16, 2003

I am now getting my System32 folder upoon reboot--so I cleared "restart win on errors" and then shut down.. an error popped up saying something about Kbdclass.sys--to be more exact-

STOP: 0X0000007E (OXCOOOOOO5, OXF7B81941, OXF7C909C0, 0XF7C906C0)

Kbdclass.sys - Address F7B81941 base @ F7B81000, Datestamp 3b6bbab3
-----------------------------------------------------------

Not sure if i needed to post all of that--but if anyone can help that would be great--looked @ various microsoft sites with no luck--

thanx in advanced~

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milomorai

· #7 · Oct 17, 2003

almost looks like you might have a keyboard problem. do you have another one you can try?

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silverorb

Discussion Starter · #8 · Oct 20, 2003

no not @ the moment..could it be a conflict between a certian program/hardware and my keyboard? last thing i added was a wireless mouse--

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milomorai

· #9 · Oct 23, 2003

try uninstalling the mouse - since everything started after you installed the mouse, try uninstalling it to see if that was the problem.

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GeekGawd

· #10 · Oct 23, 2003

wireless mouse...meaning it is mostly a USB connection. The software must have messed up somehow. Remove the wireless mouse.

Use a regular PS2 mouse, boot to safe mode.
Keep tapping the F8 key after teh first screen comes up when you restart. Choose Safe Mode.
Uninstall the software from Add Remove Programs.
Also check in the Device Manager - Right click on My Computer > Properties.
Select hardware tab and click on Dev Manager. Under Mice and Other Pointing Devices, right click and uninstall.
Also look under Keyboard and uninstall the new one that you installed (if it is listed).

Restart and see if that works.

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