When I preview an OE e-mail attachment (e.g. a document) by simply clicking on the attachment, then click on the printer icon to print it, it appears with several other pictures (.jpg's). I'm not sure where they're coming from. I've tried searching for those file names on the C: drive, but XP tells me it can't find any such files. The only time I see these pictures is when I try to print directly from the preview screen (the print wizard). I guess I wouldn't care, except that some of them appear to be banners from porn sites. At first, I thought they were coming in with the document I was trying to print. Then, I sent myself an e-mail with a picture attached. When I previewed that picture and tried to print it, the same bogus pictures appeared. They could be hung up from a prior virus problem. How do I get rid of them?
XP Preview Print
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
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First who is sending you these pictures with the extra added attachments?
Second they might be infected with some type of email bug that sends out these extra attached pictures to other people and I would ask them if they are actually sending these pictures to you? They may be totally un-aware they are doing this. If they tell you that they are not doing this then ask them if they frequent the XXX sites? If they say no they do not then ask them where they get the pictures they send you. This is sort of like you are going to be Dick Tracy master detective.
I also would like you to submit a HijackThis log file to see if your system has gotten an infection.
To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
Filename = 1137518044HJTsetup.exe
Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert should take a look at your log - please be patient.
Second they might be infected with some type of email bug that sends out these extra attached pictures to other people and I would ask them if they are actually sending these pictures to you? They may be totally un-aware they are doing this. If they tell you that they are not doing this then ask them if they frequent the XXX sites? If they say no they do not then ask them where they get the pictures they send you. This is sort of like you are going to be Dick Tracy master detective.
I also would like you to submit a HijackThis log file to see if your system has gotten an infection.
To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
Filename = 1137518044HJTsetup.exe
Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
A security expert should take a look at your log - please be patient.
These pictures are not coming in with the files being sent to me, since I can recreate the situation by sending a file/document to myself. I agree with Kitch; but, doing a search on all files/filenames yields nothing, even when looking in hidden and system files. I did note that all of these appear to be copies of files, e.g. xxx(1).jpg
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The default Windows XP search is mostly a waste of time for finding anything other than main folders. This is why Vista is supposed to make a big change in that area. Until then you can install Windows Desktop Search or Google Desktop Search. It will take a while for both to do the initial index but once they have completed then you should be able to find any file on your pc. I found hundreds of .jpg files that the default search wouldn't find.
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