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XP and Adobe Acrobat HELP, HELP!!!

1054 Views 5 Replies 4 Participants Last post by podco, Apr 15, 2004

DesignerInt

Discussion Starter · Apr 14, 2004

I used to have a rotten old MS operating system and have had XP for several months which has been so much better except I used to be able to open .pdf files with my old Adobe Reader or Acrobat software - ever since I updated to Adobe Reader 6 and even 6.01 and even Acrobat Professional trial version my computer isn't opening up any .pdf files - what the @#!? am I doing wrong!? Would sure appreciate any help you can suggest. In Reader, b4 I added the Professional trial Acrobat version, I tried putting the plug-ins in an optional file to no avail. Thanks

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podco

· #6 · Apr 15, 2004

From adobe support forums....
Have a look at this KB article and see if it helps.

Please note you MUST have your system set to show hidden and system files and folders when looking for the acr*.tmp files or you wont be able to see them.

http://www.adobe.com/support/techdocs/31e12.htm

Basically it says to find and remove all (including hidden/system) files labelled acr*.tmp.

Also, try to log into your machine as another user and see if that works. The tmp files are user specific.

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