I have two printers.. a Rena Envelope Printer and a Epson Workforce.. The workforce prints everything from word.. however I can't print anything from Word to the Rena Printer.. I have downloaded another trial software program, flexmail.. and I can print to my Rena Printer from that.. no problem.. so the drivers work.. but word just stalls in the output window and locks word up. I've reinstalled the drivers for the Rena printer twice.. It's just Word that locks up.. and only with the rena printer. I am using windows 7.. on a 64 bit computer. I was printing consistently from Word last year to the Rena Printer.. something new has happened.
I have tried changing the sizes.. every which way.. however i think I know the problem but I am unable to find the setting to fix it.. I've gone in to change sizes and set defaults.. The rena printer settings must be portrait. However Word 2010 auto adjusts whatever I put into it into landscape.. and when I make it portrait it puts it sideways.. I created a file to run the printing in portrait with the text sideways however it still doesn't print.. all manuals for Rena show that word should be set to portrait and the printing settings should be portrait. I had this thing working last year in word.. but it escapes me how to make it work now.. I have downloaded flexmail (trial version) and it works great with no problems.. however this is a $1000 dollar program.. I'm not sure what to do with word or if I will ever make it work again.. there must be someone that knows something about this quirky WORD program to make it work.. because even I had it working last year.. and i'm not sure what's changed... or what I did..
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