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Discussion Starter · #1 ·
Word fails to open. The main screen opens but the cursor doesn't appear on it. When I try to type or open a document the screen turns frosty white and nothing else happens. It remains unresponsive until it asks me if I want to close it, then it says, "an unknown error has occurred" and it closes.
I am working on an HP PC, using windows vista and office 2007.
 
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