[flowers]

When trying to open a new word document (ie clicking on the blue and white W icon) I get an old word letter coming up. if i then click on the white page icon (top left ie new blank doc i get the same page coming up.
I have recently installed photoimpact and have de-installed this and tried to reinstall office 2000 professional but it still happens
Any thoughts? have I a virus?
Running windows XP on a dell laptop
Many thanks
Mark
UK

 

[THoey]

Look for your NORMAL.DOT file and rename it to NORMAL.OLD. Word will recreate it when it doesn't find it and then it will be blank.

 

[flowers]

Doesn't appear to be there!
I'm looking right as i can find it on my other computer
Mark

 

[Anne Troy]

flowers: Use the instructions for Step 3 of Word Troubleshooting at www.theofficeexperts.com/word.htm. It tells you how to find your normal.dot

 

[flowers]

Worked
Many Thanks

Normal.dot was hidden away and invisible but info posted solved prob
Many Thanks
Mark

 

[Anne Troy]