Tech Support Guy banner
Status
Not open for further replies.
1 - 4 of 4 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
i have an HP deskjet 812 that will print in everything (word,internet explorer,) but wont print in outlook express 5/w windows 98 2nd edition and office 97
 

·
Super Moderator
Joined
·
37,539 Posts
Hiya and Welcome

You say it won't print out in Outlook Express. Will it print out using the IE browser or not?

Does anything happen when you click the Print button? Also, are you using the File | print, or are you using the Print Icon Button at the top of the screen?

You could try a repair on IE to see if that helps to begin with.

ControlPanel | AddRemove. Doubleclick microsoft Internet Explorer. Choose Repair, apply and restart.

Have you got all the latest updates and have you run a virus scan:

http://housecall.antivirus.com/housecall/start_corp.asp

Regards

eddie
 

·
Registered
Joined
·
3,452 Posts
Exactly what version of Internet Explorer and Outlook Express do you have? I've heard of people having a particular version of IE/Outlook Express and downgrading IE, then Outlook Express won't print. They had to upgrade both programs to the same version. I had found it at Microsoft.com but now can't lay my fingers on it, but I think that is your problem.
Del
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top