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Discussion Starter · #1 ·
Recently i discovered that the taskbar toolbar for windows media player 11 wasn't there anymore, and so i went searching for a solution.
After many hours of googling, i wasn't able to find a solution and so decided to rollback wmp to wmp 10 with the idea of just re-installing wmp 11. Rollback worked fine, but when i tried to re-install wmp 11, the installation didn't work at the end, then asked me to restart - so i did - and after restarting i still only had wmp 10.
Any ideas?
 

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Discussion Starter · #5 ·
here is the 'wmsetup.log', if this is any help :)
[*WMC Logging begun at 2008/03/19 - 03:34:56. Logging at level: '4'. OS is NT. OSVer is 5.2.3790.0.4062. System Lang is 1033. Prev version system is 10.0.0.3700. Setup version 11.0.5721.5146.]
Setup commandlines are D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe /P:D:\Documents and Settings\Administrator\Desktop\wmp11-windowsxp-x64-enu.exe.
Validation completed.
Setup beginning.
=====Building Install list.
Finished building install list. Result: '0x0'.
=====Updating Install list for UI.
Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version currently installed.
Finished updating install list.
=====Setup preparing to download needed files from network.
No downloads required.

Download complete. Result: '0x0'.
=====Installing Install list. Last result: 0x0.
Installer: Preparing to set system restore point...
System restore point set.
Querying service 'WMPNetworkSvc'.
Querying service 'WMPNetworkSvc' failed.

======Installing component 'UMDF'.
Starting process 'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP\umdf.exe /quiet /norestart /er'.
Package install complete. Last result 0x0.
SUCCESS: Package 'User Mode Driver Framework'. Result: 0x0.

======Installing component 'WMFDist11Setup'.
Starting process 'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP\wmfdist11-64.exe /quiet /norestart /er'.
Starting process 'D:\WINDOWS\system32\drmupgds.exe'.
Package install complete. Last result 0x0.
SUCCESS: Package 'Windows Media Format Runtime'. Result: 0x0.

======Installing component 'DefaultPlaylist'.
Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version currently installed.
InfParser: Set source directory 'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP'.
INF: Found section 'DEFAULTINSTALL.NT5.2'.
Parsing CustomDestination INFSection:'WMP.Destination'
INF: Found section 'ProgramFilesDir'.
Assigned destination: 'D:\Program Files (x86)' for section 'WMP.Destination'
Added CustomDestination '49000' as 'D:\PROGRA~2'.
Added CustomDestination '49001' as 'D:\Program Files (x86)'.
Added CustomDestination '49002' as 'D:\PROGRA~2'.
INF: Found section 'WMPDirectory'.
Assigned destination: 'D:\Program Files (x86)\Windows Media Player' for section 'WMP.Destination'
Added CustomDestination '49300' as 'D:\PROGRA~2\WINDOW~2'.
Added CustomDestination '49301' as 'D:\Program Files (x86)\Windows Media Player'.
Added CustomDestination '49302' as 'D:\PROGRA~2\WINDOW~2'.
INF: Found section 'Win9xDocsDir'.
Assigned destination: 'D:\Documents and Settings\Administrator\My Documents' for section 'WMP.Destination'
Added CustomDestination '49400' as 'D:\DOCUME~1\ADMINI~1\MYDOCU~1'.
Added CustomDestination '49401' as 'D:\Documents and Settings\Administrator\My Documents'.
Added CustomDestination '49402' as 'D:\DOCUME~1\ADMINI~1\MYDOCU~1'.
INF: Found section 'DocsDir'.
Assigned destination: 'D:\Documents and Settings\All Users\Documents' for section 'WMP.Destination'
Added CustomDestination '49500' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1'.
Added CustomDestination '49501' as 'D:\Documents and Settings\All Users\Documents'.
Added CustomDestination '49502' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1'.
INF: Found section 'CommonMusicDir'.
Assigned destination: 'D:\Documents and Settings\All Users\Documents\My Music' for section 'WMP.Destination'
Added CustomDestination '49600' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1'.
Added CustomDestination '49601' as 'D:\Documents and Settings\All Users\Documents\My Music'.
Added CustomDestination '49602' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1'.
INF: Found section 'MyPlaylistsDirectory'.
Assigned destination: 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\Sample Playlists' for section 'WMP.Destination'
Added CustomDestination '49650' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~1'.
Added CustomDestination '49651' as 'D:\Documents and Settings\All Users\Documents\My Music\Sample Playlists'.
Added CustomDestination '49652' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~1'.
INF: Found section 'MySyncPlaylistsDirectory'.
Assigned destination: 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\Sync Playlists' for section 'WMP.Destination'
Added CustomDestination '49750' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1'.
Added CustomDestination '49751' as 'D:\Documents and Settings\All Users\Documents\My Music\Sync Playlists'.
Added CustomDestination '49752' as 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1'.
INF: Found section 'DEFAULTINSTALL.NT5.2'.
Source location is:'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP'.
Parsing 'COPYFILES' INFSection:'Copy.SyncPlaylists'
INF: Found section 'DESTINATIONDIRS'.
Resolving destination: 49750.
Assigned destination: 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\' to 'Copy.SyncPlaylists'.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\01_Music_auto_rated_at_5_stars.wpl' is newer than the version to be installed. No copy will occur.
Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version currently installed.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\02_Music_added_in_the_last_month.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\03_Music_rated_at_4_or_5_stars.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\04_Music_played_in_the_last_month.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\05_Pictures_taken_in_the_last_month.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\06_Pictures_rated_4_or_5_stars.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\07_TV_recorded_in_the_last_week.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\08_Video_rated_at_4_or_5_stars.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\09_Music_played_the_most.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\10_All_Music.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\11_All_Pictures.wpl' is newer than the version to be installed. No copy will occur.
WMC_CopyFile: File 'D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\12_All_Video.wpl' is newer than the version to be installed. No copy will occur.
INF: Found section 'DEFAULTINSTALL.NT5.2'.
Parsing Reg section:'SetRegKeys'.
Processed ADDREG line: 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,MyPlayLists,,D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~1', result 0x0.
Processed ADDREG line: 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,MySyncPlayLists,,D:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1', result 0x0.
Processed ADDREG line: 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,FirstTime,0x00010001,1', result 0x0.
Processed ADDREG line: 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Setup,PlaylistsVersion,,0.0.0.6', result 0x0.
INF: Found section 'DEFAULTINSTALL.NT5.2'.
Parsing RunCommands section: 'Run.Migrate'.
Package install complete. Last result 0x0.
Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version currently installed.
Adding dependency type 'Definition' to registry.
SUCCESS: Package 'Windows Media Default Playlist'. Result: 0x0.

======Installing component 'WMP11Setup'.
Starting process 'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP\wmp11-64.exe /quiet /norestart /er'.
Package install complete. Last result 0x80070005.
ERROR: Package 'WMP11Setup'. Result: 0x80070005.

======Installing component 'mymusic10'.
wmdbexport.exe was not run as wmp11 installs did not complete. Reboot requested due to 'External App' file copy.
Package install complete. Last result 0xd2af9.
SUCCESS: Package 'Migrating Media Library'. Result: 0xd2af9.

======Installing component 'MSDelta'.
Starting process 'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP\WindowsServer2003.WindowsXP-MSCompPackV1-x64.exe /quiet /norestart /er'.
Package install complete. Last result 0x0.
SUCCESS: Package 'MSDelta'. Result: 0x0.

======Installing component 'skins'.
Reboot requested due to 'INFParser using delayed transactions' file copy.
InfParser: Set source directory 'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP'.
INF: Found section 'DEFAULTINSTALL.NT5.1'.
Parsing CustomDestination INFSection:'WMP.Destination'
INF: Found section 'ProgramFilesDir'.
Assigned destination: 'D:\Program Files (x86)' for section 'WMP.Destination'
Added CustomDestination '49000' as 'D:\PROGRA~2'.
Added CustomDestination '49001' as 'D:\Program Files (x86)'.
Added CustomDestination '49002' as 'D:\PROGRA~2'.
INF: Found section 'WMPDirectory'.
Assigned destination: 'D:\Program Files (x86)\Windows Media Player' for section 'WMP.Destination'
Added CustomDestination '49300' as 'D:\PROGRA~2\WINDOW~2'.
Added CustomDestination '49301' as 'D:\Program Files (x86)\Windows Media Player'.
Added CustomDestination '49302' as 'D:\PROGRA~2\WINDOW~2'.
INF: Found section 'SkinDirectory'.
Assigned destination: 'D:\Program Files (x86)\Windows Media Player\Skins' for section 'WMP.Destination'
Added CustomDestination '49400' as 'D:\PROGRA~2\WINDOW~2\Skins'.
Added CustomDestination '49401' as 'D:\Program Files (x86)\Windows Media Player\Skins'.
Added CustomDestination '49402' as 'D:\PROGRA~2\WINDOW~2\Skins'.
INF: Found section 'DEFAULTINSTALL.NT5.1'.
Source location is:'D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP000.TMP'.
Parsing 'COPYFILES' INFSection:'Copy.Skin'
INF: Found section 'DESTINATIONDIRS'.
Resolving destination: 49400.
Assigned destination: 'D:\PROGRA~2\WINDOW~2\Skins\' to 'Copy.Skin'.
WMC_CopyFile: File 'D:\PROGRA~2\WINDOW~2\Skins\Revert.wmz' is newer than the version to be installed. No copy will occur.
Parsing 'COPYFILES' INFSection:'Copy.INF'
INF: Found section 'DESTINATIONDIRS'.
Assigned destination: 'D:\WINDOWS\INF\' to 'Copy.INF'.
WMC_CopyFile: File 'D:\WINDOWS\INF\skins.inf' is newer than the version to be installed. No copy will occur.
INF: Found section 'DEFAULTINSTALL.NT5.1'.
Parsing Reg section:'setskindir'.
Processed ADDREG line: 'HKLM,SOFTWARE\Microsoft\MediaPlayer,SkinsDir,,D:\Program Files (x86)\Windows Media Player\Skins', result 0x0.
Parsing Reg section:'AddReg.Rename'.
Parsing Reg section:'AddReg.Uninst'.
Processed ADDREG line: 'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallFile,2,D:\WINDOWS\INF\skins.inf', result 0x0.
Processed ADDREG line: 'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallType,,advinf', result 0x0.
Package install complete. Last result 0xd2af9.
SUCCESS: Package 'Windows Media Player Skins'. Result: 0xd2af9.

Setup complete. Result: '0xc00d2afb'.
System restore end point set.
Setup requires a reboot. The user will need to reboot.
Setup has failed: '0xc00d2afb'.

[*WMC Logging begun at 2008/03/19 - 03:40:03. Logging at level: '4'. OS is NT. OSVer is 5.2.3790.0.4062. System Lang is 1033. Prev version system is 10.0.0.3700. Setup version 11.0.5721.5146.]
Set DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES\HME'.
Set DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES\HME'.
Current command line: '/FixUps'.

[*WMC Logging begun at 2008/03/19 - 03:40:29. Logging at level: '4'. OS is NT. OSVer is 5.2.3790.0.4062. System Lang is 1033. Prev version system is 10.0.0.3700. Setup version 11.0.5721.5146.]
Current command line: '/EnsureFileVersions'.
and here is the 'updspapi.log' which i understand is related:
[UpdSpAPI Log]
OS Version = 5.2.3790 Service Pack 2
Platform ID = 2 (NT)
Service Pack = 2.0
Suite = 0x0100
Product Type = 1
Architecture = amd64
[2008/03/12 01:44:31 3684.2]
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\ea87b3fdf5084c247e0147\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\ea87b3fdf5084c247e0147\update\update.inf" failed. Error 5: Access is denied.
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\ea87b3fdf5084c247e0147\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\ea87b3fdf5084c247e0147\update\update.inf" failed. Error 5: Access is denied.
[2008/03/19 02:09:51 2788.2]
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\6e931de358aa642b737f2992bd9a61\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\6e931de358aa642b737f2992bd9a61\update\update.inf" failed. Error 5: Access is denied.
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\6e931de358aa642b737f2992bd9a61\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\6e931de358aa642b737f2992bd9a61\update\update.inf" failed. Error 5: Access is denied.
[2008/03/19 02:34:02 1692.2]
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\54d4f3604eeaaa2b5cd9916bee\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\54d4f3604eeaaa2b5cd9916bee\update\update.inf" failed. Error 5: Access is denied.
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\54d4f3604eeaaa2b5cd9916bee\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\54d4f3604eeaaa2b5cd9916bee\update\update.inf" failed. Error 5: Access is denied.
[2008/03/19 03:36:47 1136.2]
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\0fc70cf55be90ded9f3f3e2c707b48f8\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\0fc70cf55be90ded9f3f3e2c707b48f8\update\update.inf" failed. Error 5: Access is denied.
#-086 Deleting registry value "HKCR\.cda\PerceivedType"
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [wV9Reg.Reset] in "d:\0fc70cf55be90ded9f3f3e2c707b48f8\update\update.inf" failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in "d:\0fc70cf55be90ded9f3f3e2c707b48f8\update\update.inf" failed. Error 5: Access is denied.
I have tried a few methods I found on google, such as allowing the registry keys noted in those logs full permission etc, but none of them helped. Has anyone got any ideas? Thanks.
 

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What processes do you have running? You might want to try shutting off your antivirus and everything else possible that you can. Just press ctrl+alt+del, go to the 'Processes' tab and end every process under your username (make sure you don't end any under SYSTEM or LOCAL SERVICE) besides explorer.exe. Then, run the installation again.

I didn't look at your logs above because I have no knowledge of what to look for; maybe somebody else can help you with those.
 
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