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Wireless is showing connected, but internet connection is not

15644 Views 17 Replies 4 Participants Last post by  JohnWill
Help! I have a home pc and a laptop. My laptop is wireless and I have a linksys box. Wireless is showing an excellent connection. The internet is not connecting. Pc connects and works fine. Even tried connecting the cable directly into the laptop and still is does not connect. What's wrong?? Need help!! Thanks.
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did it ever work

do you have a firewall that maybe blocking access

do you have a cordless phone

do you secruity enabled on wireless

post an ipconfig /all

TWO Methods to do that - some people have problems with ONE----

ONE ---------------------------------
start
run
cmd
ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

TWO -----------------------------------------------

Start, Run, CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

NEXT lets see if you can get out onto the internet with both names and IP's - its possible the IP number you get back on the first test is different to the one I post {I'm in UK} so use the number you get instead of mine

------------------------------------------------
try ping the name and then the IP see below

start
run
cmd

C:\Documents and Settings\wayne>ping {the default gateway ipaddress you got above }

C:\Documents and Settings\wayne>ping google.com
Pinging google.com [64.233.187.99] with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=120ms TTL=243
Reply from 64.233.187.99: bytes=32 time=107ms TTL=243
Reply from 64.233.187.99: bytes=32 time=102ms TTL=243
Reply from 64.233.187.99: bytes=32 time=101ms TTL=243

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 101ms, Maximum = 120ms, Average = 107ms

C:\Documents and Settings\wayne>ping 64.233.187.991
Ping request could not find host 64.233.187.991. Please check the name and try a
gain.
C:\Documents and Settings\wayne>ping 64.233.187.99
Pinging 64.233.187.99 with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=116ms TTL=243
Reply from 64.233.187.99: bytes=32 time=113ms TTL=243
Reply from 64.233.187.99: bytes=32 time=113ms TTL=243
Reply from 64.233.187.99: bytes=32 time=111ms TTL=243

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 116ms, Average = 113ms

C:\Documents and Settings\wayne>
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169.254.x.x

means windows cannot find an IP - so its not connecting to your router for some reason

it could be the firewall - can you turn the secruity off

strange it did not work with a cable too.

post an ipconfig /all for the PC thats working

are you able to copy any files onto the laptop - using a flashdrive or CD??

if so
Free software to check signal strength of wireless is netstumbler 0.4.0 available for download from http://www.stumbler.net/
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try downloading netstumbler and loading onto laptop see what happens

i'm still interested the wireless and the LAN nolonger work
also on the laptop
start>
control panel>
system>
hardware tab>
device manager button>

network adapters
click on the + sign

post backs whats there

also any ! X or ?
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Bob -I hope the ipconfig is from the desktop - which I dont think has wireless and only connected via LAN - I just wanted to see if DHCP enabled etc
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