Hi, Zeta.
Please, adhere to the guidelines below, and then carefully follow, with the same order, all the instructions after:
1. Always ask before acting. Do not continue if you are not sure, or if something unexpected happens!
2. Do not run any tools unless instructed to do so. Also, do not uninstall or install any software during the procedure, unless I ask you to do so.
3. If your computer seems to start working normally, don't abandon the topic. Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.
4. You have to reply to my posts within 3 days. If you need some additional time, just let me know. Otherwise, I will leave the topic due to lack of feedback. If you are able, I would request you to check this thread at least once per day so that we can resolve your issues effectively and efficiently.
5. Logs from malware diagnostic or removal programs can take some time to get analyzed. Also, have in mind that all the experts here are volunteers and may not be available to assist when you post. Please, be patient, while I analyze your logs.
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Please allow me some time to review your logs and return to you when I am ready.
Please, adhere to the guidelines below, and then carefully follow, with the same order, all the instructions after:
1. Always ask before acting. Do not continue if you are not sure, or if something unexpected happens!
2. Do not run any tools unless instructed to do so. Also, do not uninstall or install any software during the procedure, unless I ask you to do so.
3. If your computer seems to start working normally, don't abandon the topic. Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.
4. You have to reply to my posts within 3 days. If you need some additional time, just let me know. Otherwise, I will leave the topic due to lack of feedback. If you are able, I would request you to check this thread at least once per day so that we can resolve your issues effectively and efficiently.
5. Logs from malware diagnostic or removal programs can take some time to get analyzed. Also, have in mind that all the experts here are volunteers and may not be available to assist when you post. Please, be patient, while I analyze your logs.
=========================
Please allow me some time to review your logs and return to you when I am ready.
