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Discussion Starter · #1 ·
Hi, My Sony Vaio desktop started rebooting itself over and over on Thursday of this week. It was working fine Thursday morning. Before Thursday morning, actually Wednesday night. I ran a Malwarebytes anti-malware scan. I usually do this every other month to find infections. It could be that the Malwarebytes ran Wednesday night, I used it briefly Thursday morning, then after I used it, rebooted it to have the Malwarebytes removed files take effect. Also earlier in the week, I noticed that windows update did an automatic update. I dont know if the malwarebytes has caused the problem or not. Just my guess. Sometimes the computer would get to a good startup but with an error ati2dvag driver has stopped working normally. I think I was able to reinstall this video driver successfully and I've not seen this error again. But the computer still continues to restart itself over and over. I can get in safe mode. I tried the restore from last know good configuration. I tried in safe mode to restore to a restore point back to last Friday. I've searched many topics online/google/search. One of those articles http://www.geekstogo.com/forum/topic/293344-windows-xp-keeps-restarting-at-startup/ suggested creating a startup CD. I did that, but cant copy this userinit file to anyplace because its not seeing the directory on c:. It only sees the CD drive. I also looked at this article on tech support guys http://forums.techguy.org/windows-xp/965536-my-computer-keeps-restarting.html which seems closer to what I'm experiencing. Would appreciate any help. I'm going to attach the malwarebytes log file. Right now, im running a registry checker to find any issues...
 

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Running a registry checker - if by that you mean some sort of registry cleaning program, MAY leave you in a worst position than your are now.

I tend to interpret your post as you are NOT running any antivirus, you simply scan with MBAM.
IF that is correct it is most unwise.

You do NOT copy the unserinit file from ANYWHERE - that is the benefits of that program from Artellos
you simply type its adddress in the box. Dos type windows will flash by and the file will be added to the ISO
 

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Discussion Starter · #3 ·
Yes I always do and have run antivirus software. I've finished running the registry cleaning and I still have the same problem. It keeps rebooting over and over. Does anyone have a solution.
 

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With respect your reply does not really answer my post.
Yes I always do and have run antivirus software.
I was asking "DO you have real time anti-virus protection" as the MBAM free edition does not provide this.
ALSO
you have not addressed the - you do not copy the userinit file
 

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Discussion Starter · #5 ·
Sorry if I wasnt clear. Yes. I do run realtime antivirus protection. Regarding the userinit file, I have the file on the boot cd in the extrafiles folder as instructed in the aritical. Thats fine, its there on the CD. But when I continue to follow the instructions on that article in the recovery console at the C prompt, it instructs you to copy the userinit file to c:\windows\system32. For whatever reason, booting from that CD, the C drive doesnt have any files on it. I know thats not true and I have checked all the drive letters looking for where the hard drive is mounted.
 

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Will the computer still boot to Safe Mode.
You are NOT following the instructions OR you are not dollowing the right article.
Go here.
http://artellos.com/arcdc-page

Latest exe. download.
The instructions are actually on the small image on the screen
After downloading simply type what is on that screen in the box, that open when you click add files.

In otherwords this
C:\Windows\System32\userinit.exe
is what you are typing.
 

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Discussion Starter · #7 ·
Yes that is done and it is fine. The CD is created with the userinit on the CD in the directory extra files. No problem here. Its in this article http://www.geekstogo.com/forum/topic...ng-at-startup/ that I am refering to where I can not copy the userint file to the c drive. Unless Im doing something wrong with the cd at boot time. There is really not much to do wrong though. It just comes up in windows setup and i go into "R" for recovery.
 

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I am signing off for about 2 hrs.
Will it boot in Safe Mode still.
If so run "chkdsk c: /r" from cmd prompt. NOTE SPACE betwen c: and /.
A five stage check, running Safe Mode, you will only see a flashing white cursor. when you reboot for chkdsk.
See you later.
 

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Discussion Starter · #9 ·
I was thinining the same thing to do chkdsk. When I ran that from the boot cd, its having trouble running the chkdsk program. gave me an error about an entry point. Im thinking chkdsk and this boot cd is not seeing the partitions correctly or something. Yes, i can still boot in safe mode and i see everything on the c drive and can even do stuff...
 

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So have you started it then - chkdsk.
START run, type cmd, in cmd window as per post 8
 

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Pls post more info.
When you reply will you please try and explain a little more the meaning of your post, this will help us both, as it will save time.
i was also able to get the userint file on the c drive.
Are you meaning that you now went back and ran the CD from Artellos.
 

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Just a quick question. Is the CPU fan/heatsink assembly clear of dust? Ventilation ports?

If not, it could be restarting because of heat. When the machine boots, it goes into "high gear" running all the start up material. Once heat builds up because of this, it could be "cycling down".
 

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Discussion Starter · #16 ·
Folks it seems to be fixed. I changed the video card. I got to this point by essentially reinstalling the software on the c drive from the factory sessions. And still have the same problems. However, by doing this, it did allow the true problem to reveal. After restoring to factory settings from the partition where windows was installed by using the F10 key to get into it, I got a blue screen showing again the problem with the ati2dvag driver for the video card. After reinstalling the driver, then checking all the components between the computer and the monitor (cables, different monitor, kvm switch)...it finally boiled down to the video card, or what someone mentioned above, the CPU overheating...i.e. some hardware problem. Today i went over to best buy and got an inexpensive galaxy 210 video card. So far, its up and working...now...i need to reinstall all my software...oh well...i wish i would have tried the card first but you never know with these things...thanks everyone.
 

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Pleased it fixed.
Please mark the thread solved.
If ever you get a crash and need help to determine cause.
Try this. - providing of course you can get back in and have minidumps enabled it is fantastic for analysing them for you.
http://www.resplendence.com/whocrashed
 
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