Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 1 of 1 Posts

·
Registered
Joined
·
76 Posts
Discussion Starter · #1 ·
Vital statistics: Dell Dimension 8200 (3 years old), Intel Pentium 4 (2000 Mhz), 512 MB RAM, 80 G physical memory; Dell 1702 FP LCD, Phoenix BIOS, Windows XP SP2, Norton Antivirus, Spybot, MS AntiSpyware, Mozilla Firefox and Thunderbird. BIOS has never been updates; all other items listed have the latest updates available.

Hello, and thanks for the recent birthday greeting.

Since installing MS update 903235, whenever I power up my computer, I get an MS security warning shield, red, telling me that my antivirus program is turned off. Also, my computer makes (this is embarrassing) a "ker-plunking" sound that seems to be related to the warning, or my clicking on the shield, as the warning instructs.

Please note: the kerplunk is a sound I've heard before, and seems to be how my computer lets me know I have a glitch on the back forty of my frontal lobe; thus, I have malfunctioned in some way.

Clicking on the shield brings the Windows Security Center up, but not until Norton has loaded anyway; then, both the Security Center and Norton, itself, shows that nothing is turned off; all is as it should be. Another note: I accepted 903235 as "critical", without checking the fine print. Now, I see that it's specifically for Internet Explorer, and I use Firefox.

I was going to uninstall 903235 this morning, but I got a message saying that several programs, including Firefox, might not operate correctly if I completed the uninstall. Thus, I'm writing you for advice.

Is an Internet Explorer update or patch of any use to Firefox? That question seems to beg a simple "No," but I've learned that nothing is simple with computers. By now, I accept as fact that computers know their business, while I know neither my own business nor theirs.

Also, I was wondering if I can somehow convince Norton Antivirus to load right away during startup. It's set to load during startup; it always does load then; but several other things load first. Is there a way to change the startup queue?

What I have loading at startup: Norton Antivirus, Microsoft AntiSpyware, Spybot, FreeRam XP Pro, and Google Web Accelerator. Norton is last to load, and I would love to change that, if there's a way. Thanks so much!!
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top