Tech Support Guy banner
Status
Not open for further replies.
1 - 9 of 9 Posts

·
Registered
Joined
·
40 Posts
Discussion Starter · #1 ·
sometimes when i shut down the computer completely, it will stop and a blue window states : Windows-no disk no disk in drive, please insert.
It asks to try again, cancel or proceed.
I am able to get out of this by clicking on any of them a couple of times.

it closes down without any problems but i have to be there to insure that it does close down completely.

as a possible variable, my computer was hit with a virus and my antivirus (pc-cillin) was not able to quarantine it. (since this had happened, my aol favorites disappeared & i have been unable to get them back wiith the myriad ways suggested)

I am hoping i do not need to reinstall everything. i already did the restore points.
please help
 

·
Registered
Joined
·
120 Posts
possible a virus, as far as doing a restore point to rid yourself of a virus infection. that might not and might work depending on when the virus attacked your computer. possible consider dumping the hdd and reinstalling windows.
 

·
Registered
Joined
·
268 Posts
you need to do the scan in safe mode so that the virus does not have a change to load up, to get to safe mode boot your computer and tap F8 when going thru post up
 
1 - 9 of 9 Posts
Status
Not open for further replies.
Top