Tech Support Guy banner
  • Please post in our Community Feedback thread for help with the new forum software! If you are having trouble logging in, please Contact Us for assistance.
Status
Not open for further replies.
1 - 1 of 1 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
In January I installed the newest version of Windows Live but it didn't work. I got the error code "8000401a". I tried looking it up on their help page but nothing came up. I left it for a few months and used an eMessenger. This past month I tried installing it again and the same thing happened, same error. I contacted Technical Support and they've never even heard of the error code. They gave me a bunch of instructions, which I followed correctly, and the only thing that came from that was Internet Explorer doesn't work anymore. I tried uninstalling it and reinstalling it, but nothing is working. I also tried installing an older version on MSN Messenger but when I tried to sign in it said I need to install the newest version, which brings be back to this error code.

Is anyone else having problems like this? Does anyone know how to fix it?

Thanks.

http://img43.imageshack.us/i/windowsliveerror.jpg/
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top