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Discussion Starter · #1 ·
I built a computer for my neighbor and he wants to enable Windows file and printer sharing. His main computer, which is the one I built, is running Windows Vista and his laptop is on XP SP 2.

The main PC is connected to the internet via PPOE (DSL) while the laptop uses a wireless connection. (The router is connected to the main PC).

I went through all the necessary steps to get the two to work together. I put them in the same workgroup and enabled windows printer and file sharing under network connections. However, his laptop is acting up. The laptop appears to be connected to the wireless network but firefox or internet explorer won't use the wireless connection. It seems that the lappie is still configured to ONLY use the ethernet connection. So, I tried to set the wireless connection as default but was unable to.

Can anyone help?
 

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Basic things to check first.

Internet Options: Connections
Nothing entered in Dial-up and VPN settings
Never dial a connection checked
Lan settings - Automatically detect settings checked.

Control Panel, Network Connections, right click Wireless Connection, select Properties.
Click Internet Protocal (TCP/IP) to highlight, then click Properties.
Obtain IP Address and Obtain DNS Server Address Automatically should be checked.

Computer's Wireless Configuration Utility.
Correct SSID and channel.
If ecrypted, correct type of encryption selected and key.

Try connecting with SSID broadcast on, encryption off, and the computer's firewall off.


This is the information usually asked for.

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.
Firewall and AV used.
Wireless Configuration Utility used.


Please give an exact description of your problem symptoms, including the exact text of any error messages.


If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
If there are other computers on the same network, are they experiencing the same issue, or do they function normally?


On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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