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Discussion Starter · #1 ·
Recently, whenever I boot up, my IPS dialer (I still use a 56K modum) pops up. So, if I don't wish to immediately log on to the Internet, I am forced to X out the dialer. Irritating. I've tried to look into the startup files to remove the dialer, but I don't recognize anything that looks like my dialer to remove.

Can you help me?
 

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Hi,

It might be possible that you have another application that is set to run at startup, and that a setting in this application is telling it to access a certain website, launching your browser, and in doing so, prompting you to establish a connection with your ISP.
Why not post your startup files, just in case somebody here might see something that you don't. It couldn't hurt.
I would suspect Real Player (if you have it installed), as it usually sets itself to automatically search for and download program updates.

I may be way off here, or you might need to do a virus scan, but I'd check out these things first.

Good Luck :)
 

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Discussion Starter · #4 ·
Tony,

I read that article and it scared me to death. I think I'll just leave things be. It only amounts to a once a day nuisance where I have to X out the dialer pop up when it appears as I boot up.

It's really no big deal, and not worth the dangers I would be facing trying to edit the registry.

Thanks anyway.
 

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Discussion Starter · #6 ·
Tony,

Well, you asked for it:

Microsoft Windows 98 4.10.1998
Clean install using OEM Preinstall Kit /T:C:\WININST0.400 /SrcDir=C:\WINDOWS\OPTIONS\CABS /IS /IW /IQ /ID /IV /IZ /II /II /NR /II /C /U:xxxxxxxxxxxxxxxxx
IE 5 5.00.2314.1003
Uptime: 0:01:04:16
Normal mode
On "COMPAQ COMPUTER" as "abay"
Compaq Computer Corporation
CyrixInstead 6x86MX(tm) Intel MMX(TM) Technology
252MB RAM
63% system resources free
Windows-managed swap file on drive C (687MB free)
Available space on drive C: 687MB of 4102MB (FAT32)

------------------------------------------------

If it's relatively simple and not risky, I would like to fix this little problem. Otherwise, I would just as soon leave it alone.

MRBEE
 

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MRBEE

That isn't it, try again

Go to Start/run, and type Msinfo32, followed by OK.
Go to Software Environment/Startup Programs.
Now click Edit/'Select all', and then 'copy'
Paste the contents in your post.
 

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Discussion Starter · #8 ·
LadyLisa & Tony,

It's just as well I messed up the first time. I was on my home computer when I copied that stuff, but it's my office computer that has the glitch.

Anyway, I'm at my office now and here's the data you requested:

Controller Startup Group "C:\My Documents\WINFAX\WFXCTL32.EXE"

ScanRegistry Registry (Machine Run) c:\windows\scanregw.exe /autorun

SystemTray Registry (Machine Run)SysTray.Exe

Norton CrashGuard Monitor Registry (Machine Run) "C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CRASHGUARD\CGMenu.EXE"

Norton eMail Protect Registry (Machine Run) C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe

NPROTECT Registry (Machine Run) C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET

RealTray Registry (Machine Run) C:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER

Eac_Download Registry (Machine Run)C:\PROGRAM FILES\COMMON FILES\EACCELERATION\DOWNLOAD.EXE -k
 

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Well, that does look like a relatively clean list.

I think you should first dive into the options of Crash Guard, and uncheck 'start Crash Guard as Windows starts', or something similar.
It causes more crashes than it prevents.

Now go to Start/Run, and type Msconfig.
Go to the Startup tab, and uncheck the following 4 items

Controller
NPROTECT
Norton CrashGuard Monitor
Eac_Download

Click OK, close Msconfig, and reboot.

I'm not at all convinced the culprit is among these, but let's start there.

I also think it might be a good idea to have your computer scanned on line at Trend Micro HouseCall

Good luck,
 

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Discussion Starter · #10 ·
Tony,

Well, I followed your instructions, and . . . .
VOILA it worked. The dialer no longer starts up at boot up.

I'm amazed by this website. Every problem I've presented has been quickly resolved. My thanks to you and LadyLisa for your help.

I didn't have an NPROTECT line to uncheck, but I did spot two checked similar lines: Norton eMail Protect and Norton Auto-Protect. I unchecked them.

Doesn't that leave me a bit unprotected? Should I recheck them and then see if the old startup dialer problem re-emerges?

Again -- my thanks.:)
 
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