[ScottL]

When I turn on my other computer I get a pop up error that when I clcik on it (OK/Close, etc..) it just loops back to that error message and pop ups again. Because of this, I can not use that computer

Here's the wording from the error message:

1) CPUSA.exe - Error message reads: "Can not find the file CPUSAVE.EXE (or one of its components". Make sure the path an file name are correct and that all required libraries are available"

Any ideas on how I can by pass this message, so I can use my computer. I have Add-Ware so once I get to it I can make efforts to clean it up.

Any ideas would be apprecated.

Thanks, Scott L

 

[mobo]

Its viral:

Please get Spybot S&D to clear out any spyware.
http://www.safer-networking.org/index.php?page=mirrors

Install the program and open it.

Before doing any scanning click Online and Search for Updates .
Put a check mark at and install all updates .
Click Check for Problems nd when the scan is finished have Spybot fix all it finds marked in red .

Then after reboot :
Download 'Hijack This! http://www.spychecker.com/program/hijackthis.html
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the " scan " button will change into a " save log " button.
Press that, save the log , load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
.

 

[ScottL]

Based on the pop up error message I get, I can not even get by it to use any of my programs or even get onto the Internet.

The pop up message just loops back to it after I click on OK, Close, etc..

The way it is right now, the computer is not even usable. First step for me is to find out how I by-pass the pop up error message.

Scott L

 

[debralyrae]

can you get to safe mode before windows kicks in?

if you can then you can run it from there.

Deb

 

[ScottL]

I am very sorry for this dump question but... how do I get to the safe mode??

How do I do that when its trying to booth up or before it gets to the pop up error message.?

I am running Windows 98

Scott L

 

[debralyrae]

after you power on or reboot, the self test will beep, at that second you hear it press the f8 key and safe mode should come up.

 

[ScottL]

Thanks, I will try that and get back to you

Scott L

 

[debralyrae]

Good Luck!

Deb

 

[mobo]

Here is a visual how to for safe mode should you still need it and please post that log as well http://www.computerhope.com/issues/chsafe.htm