I do not think you can go back to a previous version of Windows on a Supplied W10 PC - I may be wrong on thatI've had a new Dell XPS 13 Laptop for several months. Ugg, it came with Win 10 in it.
It's been doing it from day one. It does it in all programs and on all websites.I do not think you can go back to a previous version of Windows on a Supplied W10 PC - I may be wrong on that
has this jumping been going on since the PC was knew ?
Does this happen in all programs or only on a certain program like Edge or Word etc ?
You should be able to create a recovery USB drive from the Dell utilities - this will allow the PC to go back to factory condition
Yes, I'm using a wireless optical mouse. When I'm using the mouse, my hands are off the keyboard and not touching the touchpad on the laptop. I do have other problems with inadvertently touching the touchpad, which begs another question. How can I disable the touchpad? I've never used the touchpad on any laptop.If you are using a mouse there could be a problem with it. I have a wireless mouse that will cause similar action if I'm even close to touching the middle button/wheel.
If you are using the touchpad there is a chance that you are accidentally brushing the special scrolling at the edges of the touchpad. Make sure you are only touching well away from the touchpad edges.
If neither of the above simple possibilities pan out, make sure you have the latest drivers--especially chipset and touchpad--from Dell's web site.
Nothing has worked yet. I made a USB recovery drive when I first got it. I've already used that but it didn't resolve the jumping. Theone of the F keys should disable the touch pad - have a look for a symbol of a Square with a tail
then use FN key + the F? key to toggle on/off
That's a great idea. I'm on my desktop now and it will be a day or two before I can try it, but I darned sure will!Change to another mouse and see if that jumping still happens.
