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Windows 10 does not come out of Sleep Mode

525 Views 3 Replies 3 Participants Last post by 2twenty2, Jan 14, 2020

Lu Zhun

Discussion Starter · Jan 14, 2020

Upgraded from Windows 7 to Windows 10 Pro 64-bit. It goes into Sleep mode fine but anytime push a key to come back out of it.. it does nothing and has to be reset. Also it stops loading windows upon the first reset (the circles stop moving when says Loading Windows) then just stays on that screen which requires the reset button to be hit a second time.. finally moving past the loading circles to get to the desktop each time..

I downloaded the latest BIOS version which is a .cab file but trying to update it, says that the cab file cannot be read. Let me know if you need anymore information. Thanks for the help!

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Couriant

· #2 · Jan 14, 2020

What is your computer name/model?

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Lu Zhun

Discussion Starter · #3 · Jan 14, 2020

The motherboard is an Asus M5A97 R2.0 and is custom built. I went to the Asus website to download the latest BIOS version to see if that may help with system stability and/or fix these issues but the CAB file is not able to be read from the USB drive even though it is in the root folder.

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2twenty2

· #4 · Jan 14, 2020

According to the manual there is a procedure to follow including what usb port to use when attempting to flash the bios

https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM3+/M5A97_R2.0/E7438_M5A97_R20_Manual_web_hi-res.pdf

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