-
Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
Win7 Boot DVD issues, freezing
Custom Gaming PC, Tech Specs:
Motherboard: ASUS Tek P8Z77-V PRO | Processor: Intel Core i5-2400 CPU @ 3.10GHz
Graphics Card: NVIDIA Geforce GTX 550 Ti
Hard Drive: Seagate Barracuda 1TB | RAM: 2x 4GB, 1600kH, DDR3
CD Drive: ASUS DVD+R | USB Wired Mechanical keyboard | USB Wired Razer mouse
--Built circa 2012, used semi-regularly for about 1 Year. Brought out of storage Mid-October 2020.
I have the Windows 7 x64 DVD, as well as a Win10 USB Boot option I was able to configure on my Mac laptop, after all this happened.
The Start:
My friend helped me pick out parts for a gaming PC, built it by himself, dropped it off at my place. That was 8 years ago.
My computer was installed with Windows 7 x64. After getting it started recently and re-downloading some old Steam games onto it, it worked fine and I could game as needed. Decided upgrading to Windows 10 was probably a good idea.
The Journey:
After downloading Windows 10 from the official website and following the steps provided to the best of my ability, I restarted my PC as instructed. The computer restarted a few times as expected, but eventually froze. I tried working with Systems Recovery Tools, but couldn't consistently get there, and the things I tried were ultimately not successful. The computer kept freezing and seemingly random points. I changed the BIOS settings several times. Nothing I did seemed to steer the boot up process toward Windows 10 in any way, coming up with Windows 7-style interfaces, but never my desktop where I could get to MSConfig.
After a while I figured a fresh install of Windows 7 was the best solution. Even with my goal changed, my alterations within BIOS couldn't even get me to any choosable options. I would more often than not freeze on the "Windows is loading files..." screen. I was able to start in Safe Mode once, and I attempted to restart with a fresh boot off of my Windows 7 DVD. I must have done something wrong, because this did not work.
The Problem (TL;DR):
I can now ONLY access the BIOS screen and make changes there. No matter what options I change, my computer freezes at some point during the "Windows is loading files..." screen.
What are my options? This started with what seems like a software problem, I would think the solution is the same.
I haven't tinkered with a PC like this before. I have 6 years worth of troubleshooting experience from my work, so I thought I could handle it, but I guess I was wrong.
Motherboard: ASUS Tek P8Z77-V PRO | Processor: Intel Core i5-2400 CPU @ 3.10GHz
Graphics Card: NVIDIA Geforce GTX 550 Ti
Hard Drive: Seagate Barracuda 1TB | RAM: 2x 4GB, 1600kH, DDR3
CD Drive: ASUS DVD+R | USB Wired Mechanical keyboard | USB Wired Razer mouse
--Built circa 2012, used semi-regularly for about 1 Year. Brought out of storage Mid-October 2020.
I have the Windows 7 x64 DVD, as well as a Win10 USB Boot option I was able to configure on my Mac laptop, after all this happened.
The Start:
My friend helped me pick out parts for a gaming PC, built it by himself, dropped it off at my place. That was 8 years ago.
My computer was installed with Windows 7 x64. After getting it started recently and re-downloading some old Steam games onto it, it worked fine and I could game as needed. Decided upgrading to Windows 10 was probably a good idea.
The Journey:
After downloading Windows 10 from the official website and following the steps provided to the best of my ability, I restarted my PC as instructed. The computer restarted a few times as expected, but eventually froze. I tried working with Systems Recovery Tools, but couldn't consistently get there, and the things I tried were ultimately not successful. The computer kept freezing and seemingly random points. I changed the BIOS settings several times. Nothing I did seemed to steer the boot up process toward Windows 10 in any way, coming up with Windows 7-style interfaces, but never my desktop where I could get to MSConfig.
After a while I figured a fresh install of Windows 7 was the best solution. Even with my goal changed, my alterations within BIOS couldn't even get me to any choosable options. I would more often than not freeze on the "Windows is loading files..." screen. I was able to start in Safe Mode once, and I attempted to restart with a fresh boot off of my Windows 7 DVD. I must have done something wrong, because this did not work.
The Problem (TL;DR):
I can now ONLY access the BIOS screen and make changes there. No matter what options I change, my computer freezes at some point during the "Windows is loading files..." screen.
What are my options? This started with what seems like a software problem, I would think the solution is the same.
I haven't tinkered with a PC like this before. I have 6 years worth of troubleshooting experience from my work, so I thought I could handle it, but I guess I was wrong.
- Status
- Not open for further replies.
1 - 1 of 1 Posts
1 - 1 of 1 Posts
- Status
- Not open for further replies.
Tech Support Guy
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!
Full Forum Listing
Explore Our Forums
