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Discussion Starter · #1 ·
Hello All,

I just upgraded from 98 to 2000 Pro. I now can not access the Add/Remove programs feature. All I get is a blank screen where the programs should be listed. I installed Service Pack 4 in hopes this was why I could not add or remove programs and also why Norton Anti Virus 2003 would not install. But now I can not see some web sites that I was able to see prior to Sevice Pack 4 was installed nor the add\remove screen. I can't seem to remove SP4 even though I saved the original setup prior to installing SP4.
I installed the MS java program per instructions from a previous post question. Still can't see the web sites.
Also when I try to run HiJack this, it trys to install AOL 8.0 on my computer.

Any help will be appreciated.

Thanks
 

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Discussion Starter · #2 ·
Here is my HiJack This log::Logfile of HijackThis v1.97.7
Scan saved at 9:19:05 AM, on 4/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Microsoft Office\Office\Findfast.exe
C:\Program Files\Microsoft Office\Office\Osa.exe
C:\Program Files\HP DeskJet 690C Series\ereg\Remind32.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\search and destroy\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PopUpInspector.exe] "C:\Program Files\GIANT Company Software inc\PopUp Inspector\PopUpInspector.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Global Startup: Event Reminder.lnk = C:\PMG4\PMREMIND.EXE
O4 - Global Startup: Microsoft Broadband Networking.lnk = C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Reminder-hpc41001.lnk = C:\Program Files\HP DeskJet 690C Series\ereg\Remind32.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O13 - WWW. Prefix: http://
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 

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Just as a general rule, you don't ever want to upgrade from Windows 98 to Windows 2000. Despite what most people believe, Windows 2000 is not a good upgrade for an OS like 98 because they're two completely different OS's. I would do a full format and do a clean install of Windows 2000. Even if you manage to fix all the problems you're having now, you will most likely experience driver conflicts and other associated issues in the future. In this case, I think it's best to start off fresh.
 

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There also the time issue to consider. You can spend days or even weeks troubleshooting all these problems. You can have a fresh install of Windows 2000 done within an hour. Of course you will have to reinstall all of your programs, but that's a small price to pay.
 

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Discussion Starter · #6 ·
I have about decided the same thing, I am going to reformat the HD and start over.

I have been at this for 3 days now and I have had enough of this.

Thanks Guys
 
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