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Discussion Starter · #1 ·
OK, So last night my wife's PC lost power,(not properly shut down), and afterwards would not boot into Normal mode.
After several hours of attempted restore actions she gave up and shut it down.. Later, when she returned, she had no function at all (it would not turn on). WE purchased a new power supply, which brought us back to no normal boots. We've tried several different options to try to find what's hangs it up, to no avail. (using msconfig and such)
The machine works fine in any type of safe mode except the command prompt option, which freezes up. Normal mode gets trapped on the Windows splash screen (the load screen where the horizontal dots scroll).
WE are using Win XP Media Center Edition, SP2 + all current updates (SP3 caused lock ups)....she has noticed that a few hours prior to the shut off, several Windows updates tried to load...and failed. It's a HP Pavillion, Media Center 7860n with 2 gb or RAM and a 2.3ghz processor.
NO hardware/software changes have been made in over a week prior to it dying on us..
Anyone got a fix or and idea?
 

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Discussion Starter · #2 ·
By way of an update....she managed to get run diagnostics which now report a HD521-2W error per the SMART short test, for HDD failure? What I don't get is if the hard drive is failing, why does it work so smoothly in Safe mode? Wouldn't a HDD failure affect it no matter what the mode? How reliable is this test?
 
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