i really dunno what the problem is. Well lemme start at the beginning
see if i open a window and click any video file (mkv, avi, you name it) the win explorer closes.
error report
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000
if i try to open them using win media player, the win explorer closes and the media player can't play the file and also closes
error report
AppName: wmplayer.exe AppVer: 10.0.0.3646 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000
now to complicate things, i got a file from my cousin which contained a worm, called I-Worm/VB.KU. i noticed the explorer problems after i got this file.
spyware guard detected it but i am not sure if it stopped it as i tried to heal it but it was in a cdrom so it could not be deleted, so did i get infected or what?
are my explorer problems because of the worm? everything else in my system is functioning ok BUT viewing media files.
i also tried vlc to play the media files, and all is ok. i also tried opening a file, and used the vlc as a window explorer and all went well. i used it to move files and stuff. so am i infected or is my explorer screwed or what?
BTW i ran avg free and avg anti spyware, Advanced Spyware Remover and ad aware and found no worms or trojans. please help, i don't want to format my HD.