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Win Explorer problems

1925 Views 23 Replies 3 Participants Last post by  dvk01
i really dunno what the problem is. Well lemme start at the beginning

see if i open a window and click any video file (mkv, avi, you name it) the win explorer closes.

error report
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: Offset: 00000000

if i try to open them using win media player, the win explorer closes and the media player can't play the file and also closes

error report
AppName: wmplayer.exe AppVer: ModName: unknown
ModVer: Offset: 00000000

now to complicate things, i got a file from my cousin which contained a worm, called I-Worm/VB.KU. i noticed the explorer problems after i got this file.

spyware guard detected it but i am not sure if it stopped it as i tried to heal it but it was in a cdrom so it could not be deleted, so did i get infected or what?

are my explorer problems because of the worm? everything else in my system is functioning ok BUT viewing media files.

i also tried vlc to play the media files, and all is ok. i also tried opening a file, and used the vlc as a window explorer and all went well. i used it to move files and stuff. so am i infected or is my explorer screwed or what?

BTW i ran avg free and avg anti spyware, Advanced Spyware Remover and ad aware and found no worms or trojans. please help, i don't want to format my HD.
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I don't think it is anything bad, just the writing has corrupted

what happens when you select it
i go to

looks iffy though. guess its not compromised. thanks again
hiya! me again, after a massive slowdown of my internet connection, i went to some forums about it, some people sugested i scan for a malware. I thought "hey i just did!" but heck, i did it. lo and behold i found the same virii again!

HELP! i followed your instructions. i updated. anyway here is the spy sweeper log. and a hijack this log also.


It's not surprising it is finding the same things

You have downloaded Illegal cracks from P2P sites instead of buying the programs & wonder why they are infected

There is no way you will ever fix this without dumping every P2P program you have

delete EVERYTHING you have ever downloaded using P2P and uninstall all the programs you illegally stole using the cracks

When you have done all that then run an antivirus scan & see what it still finds

It also looks like you have attempted to bypass windows activation & WGA validation with another illlegal patch & that is also what is being found

before we will even consider helping you any further

  • Please go here using Internet Explorer.
  • Click on "Windows Validation Assistant"
  • Click on the "Validate Now" button.
  • Be patient while the ActiveX loads, do not click on any links.
  • Read the instructions on this page while it's loading. You will be prompted to install - click YES.
  • Enter your product key then click "continue"
  • When it says "Validation Complete" please click "Continue to return to your previous activity"
  • Copy what it says and paste it here.
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