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Win Explorer problems

1926 Views 23 Replies 3 Participants Last post by  dvk01
i really dunno what the problem is. Well lemme start at the beginning

see if i open a window and click any video file (mkv, avi, you name it) the win explorer closes.

error report
AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

if i try to open them using win media player, the win explorer closes and the media player can't play the file and also closes

error report
AppName: wmplayer.exe AppVer: 10.0.0.3646 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

now to complicate things, i got a file from my cousin which contained a worm, called I-Worm/VB.KU. i noticed the explorer problems after i got this file.

spyware guard detected it but i am not sure if it stopped it as i tried to heal it but it was in a cdrom so it could not be deleted, so did i get infected or what?

are my explorer problems because of the worm? everything else in my system is functioning ok BUT viewing media files.

i also tried vlc to play the media files, and all is ok. i also tried opening a file, and used the vlc as a window explorer and all went well. i used it to move files and stuff. so am i infected or is my explorer screwed or what?

BTW i ran avg free and avg anti spyware, Advanced Spyware Remover and ad aware and found no worms or trojans. please help, i don't want to format my HD.
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To assist in your problem, we need you to download HijackThis (http://www.merijn.org/files/hijackthis.zip). Extract it to a folder like C:\Program Files\HijackThis. Run it, and select 'Scan'. Do not fix anything yet, just select 'Save log', and copy the contents of the log to your next post.

An expert will be along shortly to review your log.

Also, although I can't assist in HJT logs, I must recommend that you have it moved to the Security forum.

In the top-right corner of your message is a red triangle with an exclamation mark: Report Post to Moderators. Ask them politely if they can move your post to the Security forum. You'll more likely (and more quickly) get a response.
This here is the standard menu of the AVG taskbar icon.

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