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Win 98 Sys Resource going wild.

2373 Views 35 Replies 7 Participants Last post by  tampien, 
T
My resource meter changes from very low to normal high every few seconds. It eventually goes to low of like 10-15% and issues a warning that a fatal exception could occur. I try to delete a running program as it suggests but am not able to do that. System freezes and I have to shut off computer manually. I cannot get the start-shutdown function to work.

This all happens with in a few minutes to at the most a half hour after I have turned the computer on. Got any ideas as to what I might be able to do to fix this?

It's just the System Resource that gets so low.

Sincerely, David Tampien
[email protected]
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T
Thank you for the advice. It is in fact after just getting rid of a Trojan. I have run my AVG anti virus several times and it says I'm clean. I did download and buy the AdaWare and it found 303 files of spyware or what ever else it finds. I have deleted all those files. Now the computer is lasting longer between lock ups but even as I type this my meter is in the red zone and now yellow.

So I'm guessing there is still more damage that the trojan did that I can't yet find. Also now full page pop ups fly right past my Pop Up Stopper. So that's something new too, but probably connected to the same problem.

Got any more ideas?

David Tampien
[email protected]
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Okay now I've run Spybot and Adaware and Trojan remover and limited what is on the start up menu. In the process I must have done something else because now my browser (IE) only opens a small (2" x 3") window and has to be maximized to see. It looks like a header only. And still the problem continues. It did start with the presence of the Trojan horse.

Any more things I can do?

Thanks for all the help.

Sincerely, David Tampien
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It only has a header with the min (-) the max (+) and the delete (x) So there is no window to do that with.
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My error. I tried again and found that I could drag it open with the corner. So that part is okay but I still have the System Resource that jumps high and low.

Thanks for your help.

David T.
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Logfile of HijackThis v1.97.7
Scan saved at 1:45:56 PM, on 3/21/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\BROWSER MOUSE\BROWSER MOUSE\1.0\LWBWHEEL.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\SIBER SYSTEMS\AI ROBOFORM\ROBOTASKBARICON.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER PROFESSIONAL\POPUPSTOPPERPROFESSIONAL.EXE
C:\PROGRAM FILES\EFAX MESSENGER PLUS\DLLCMD32.EXE
C:\WINDOWS\RSRCMTR.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\OPYR8LUF\HIJACKTHIS[1].EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.donobi.com/news/portal.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qosi.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Quicksilver Online Service, Inc.
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R3 - Default URLSearchHook is missing
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\ROBOFORM.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER PROFESSIONAL\POPUPSTOPPERPROFESSIONAL.EXE"
O4 - Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: TREND MICRO HouseCall (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.qosi.net
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.2116435185
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/beta/appdl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/319da5df71489d303b17/netzip/RdxIE601.cab
O16 - DPF: {9C4A08D4-0F64-4D51-9422-B01EA9E217F0} (WebDeployer2.ctlLoader) - http://voicecafe.optecs.net/installables/WebDeployer2.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {79BB2CA8-6079-462B-B68A-C7AAA588FD8A} (WebDeployerUtil.ctlUtil) - http://voicecafe.optecs.net/installables/WebDeployerUtil.CAB
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {944868EA-9796-4A1C-B1BE-7C21AF553DDD} (Global Communicator Setup) - http://www.pmsistuff.com/gc/gcsetup.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_downloads/common/housecall/HouseCallButton.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c18cb7498/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.6.cab
O16 - DPF: {F5692A44-3746-4CAE-BAEB-10FB33E38DD4} (VMSwitcher Class) - http://www.seeyouagainsoftware.com/shared/cands.cab
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
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I have removed Real Player program from my computer but the system resource is still erratic.
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I can find websavings in the add/remove file but when I try to remove it says can't find. Also in the HKEY and following I open the Run file but websavings in not there. What am I not doing correctly.

I tried to follow your instructions but when I typed in :
Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0 a window opened and said to type in a correct name. Then I don't know what to do.

I am a novice when it comes to getting deeper into the computer.
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Ok now I got it. I found the address in the HJT abd deleted it. But even after reboot I can't remove it from Program remove. It pops up a window that says can't find file.

I'm concerned about safe mode. Is it possible to get into safe mode and then not be able to get out of it?

Also recently, since the trojan, I've been getting this full window pop up that my Pop Up Stopper doesn't catch. It is:
http://www.educationprovider.com/?affil=1918-popup
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I am so appreciating all your help. However, after doing all the things you told me to do my system resource still is erratic. When I first boot up and set the meter in the task bar so I can read it, it has lots of space. But no matter what I'm doing or even not doing anything on the computer soon the meter reads yellow or red and a message pops up that says 90% of the system resource is being used. Close some programs. But even closing any of the few programs running doesn't change anything.

So I'm still in a quandry. Any more ideas? I'd be glad to call someone to talk about it. I am on fiber optics so can use phone and comuter at the same time.

This all started when the trojan appeared and even though it has been removed the problems left behind are real.

Sincerely, David Tampien
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Thanks Nite Hawk, I have now done what you suggested. Is there someway I can look into "system resource" to see what is using it up? Keep in mind that it doesn't diminish in any a rational way...it jumps...now it's full now it's empty. There is no pattern to it. It happens weather or not we are even using the computer and will eventually freeze up.
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I have done as you said. In killbox it worked unitl copy to notepad. It didn't copy even though I requested it. Have I possibly done something incorrectly?
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No it didn't open in Notepad. When I clicked the small window just disappeared.
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I didn't find any of these files.
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Do I possibly have to reformat my computer?
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Logfile of HijackThis v1.97.7
Scan saved at 5:50:55 PM, on 3/23/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\WAST.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.donobi.com/news/portal.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qosi.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Quicksilver Online Service, Inc.
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R3 - Default URLSearchHook is missing
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\ROBOFORM.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WAST] C:\WINDOWS\WAST
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER PROFESSIONAL\POPUPSTOPPERPROFESSIONAL.EXE"
O4 - Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: TREND MICRO HouseCall (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.qosi.net
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.2116435185
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/beta/appdl.cab
O16 - DPF: {9C4A08D4-0F64-4D51-9422-B01EA9E217F0} (WebDeployer2.ctlLoader) - http://voicecafe.optecs.net/installables/WebDeployer2.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {79BB2CA8-6079-462B-B68A-C7AAA588FD8A} (WebDeployerUtil.ctlUtil) - http://voicecafe.optecs.net/installables/WebDeployerUtil.CAB
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {944868EA-9796-4A1C-B1BE-7C21AF553DDD} (Global Communicator Setup) - http://www.pmsistuff.com/gc/gcsetup.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_downloads/common/housecall/HouseCallButton.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c18cb7498/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {F5692A44-3746-4CAE-BAEB-10FB33E38DD4} (VMSwitcher Class) - http://www.seeyouagainsoftware.com/shared/cands.cab
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab
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Current object: WAST.EXE

WAST.EXE Infected: TrojanDownloader.Win32.VB.ah
WAST.EXE Infected: TrojanDownloader.Win32.VB.ah


Statistics:
Known viruses: 84565 Updated: 24.03.2004
File size (Kb): 68 Scan time: 00:00:01
Speed (Kb/sec): 69 Virus bodies: 2
Archives: 0 Packed: 0
Folders: 0 Files: 1
Suspicious: 0 Warnings: 0
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Okay...I've done that and sorry to say the meter still jumps from 80% to 40% and back then right now it's 24%. Got any more ideas? You are certainly helping and I will be glad to donate.
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