[AlanBeard]

for about the last week, the net connection keeps dropping out, i'll be browsing the internet and suddenly pages refuse to open, and messenger signs me out. it'll usually be up again within about 30 seconds-1 min, but the odd thing is the Xbox360 stays connected to Live throughout, although several of my friends say my voice breaks up a bit when the pc loses connection. it's not specific to my pc either, the laptop does it as well. i'm using a Linksys WAG54GS with the latest firmware. also, since this has begun, Outpost has been logging some rather unusual alerts --> http://www.simonweald.com/outpost_log.jpg i don't know whether these two things are in any way related? Thanks in advance.

 

[gurutech]

Try running a ping test from your router (login to the admin page and on the administration tab, you should see a diagnostics option, then ping.)

Set it to run a large number of pings, so you can see if the problem is actually with the router (which it seems it is).

If the router runs OK, then it may actually be a problem with your ISP.

If all else fails, try contacting Linksys - 1-800-LINKSYS (even for India, their tech support is pretty good), or your ISP.

 

[redoak]

"g": I have seen mention of "ping" and now "ping test" here. What is meant by "ping?" I am not up on jargon and want to expand my 'vocabulary.'

Thanks, {redoak}

 

[wacor]

do you have dsl or cable internet

if dsl make sure your phone lines have good connections and that nothing has damaged a line to the computer. also with DSL certain cordless phones can cause signal loss like this. I forget which mega herz models do that but you can rule it out by unplugging the base for the phone and then removing the battery from the cordless.

all else fails you could run Hijack This and post the results to see if there is an infection.


Redoak,
my limited understanding of a ping test is that it has the computer send out packets and then waits for the response. if there is a proper ship and recieve so to speak then it rules out the ISP being the problem.


Which brings to another thought which would be to take the router out of the equation to eliminate that as a source of the problem.

 

[AlanBeard]

I've already run the ping test, no problems there, the pings vary between 24 and 40ms, until the net crash occurs, when they time out. also done a tracert, same results. I thought i'd solved it last night as the combination of my torrent client and Outpost seemed to be causing the problems; just got in from work and the usual happened again when i went to check my email, so that wasn't the root of the problem. checked the phone lines, they're not the issue. here's my hijackthis log http://www.simonweald.com/hijackthis.txt i try and keep it nice and clean, some of the stuff on there isn't necessary, but my machine can handle it.

 

[wacor]

you need to cut and past and post the HJT result. it did not come up and that is the preferred way rather than a link or attachment

 

[AlanBeard]

ah ok, i didn't think you'd want it cluttering up the forum.

Logfile of HijackThis v1.99.1
Scan saved at 17:50:18, on 05/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Eset\nod32kui.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iRiver\HSeries\iHPDetect.exe
C:\Program Files\Sony Ericsson\Application Launcher\Application Launcher.ex
C:\Program Files\AGEIA Technologies\TrayIcon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Intuwave Ltd\Shared\mRouterRunTime\mRouterConfig.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\foobar2000\foobar2000.exe
c:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\mRouterRuntime.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\PROGRA~1\Symbian\Shared\SYMBIA~1\SYMBIA~1.EXE
C:\PROGRA~1\Symbian\Shared\SYMBIA~1\SCBAL.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\uTorrent\utorrent-1.6.1-beta-build-483.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Simon\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\OUTPOS~1\outpost.exe /waitservice
O4 - HKLM\..\Run: [OutpostFeedBack] C:\Program Files\Agnitum\Outpost Firewall\feedback.exe /dumps_startup
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EPSON Stylus D68 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAE.EXE /P23 "EPSON Stylus D68 Series" /O6 "USB001" /M "Stylus D68"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" -H
O4 - HKLM\..\Run: [amd_dc_opt] "C:\Program Files\AMD\amd_dc_opt\amd_dc_opt.exe"
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [iHP-100] C:\Program Files\iRiver\HSeries\iHPDetect.exe
O4 - HKLM\..\Run: [PC Suite for Smartphones] "C:\Program Files\Sony Ericsson\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [AGEIA PhysX SysTray] C:\Program Files\AGEIA Technologies\TrayIcon.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [mRouterConfig] "c:\Program Files\Intuwave Ltd\Shared\mRouterRunTime\mRouterConfig.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: foobar2000.lnk = C:\Program Files\foobar2000\foobar2000.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_12\bin\npjpi142_12.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\Program Files\Agnitum\Outpost Firewall\Plugins\BrowserBar\ie_bar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FA9C37AC-106D-4000-B1C3-375D4FE07953}: NameServer = 212.139.132.52,212.139.132.53
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Outpost Firewall Service (OutpostFirewall) - Agnitum Ltd. - C:\Program Files\Agnitum\Outpost Firewall\outpost.exe