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It has a built in web cam, but when I go to youcam or other programs it says there's no webcam detected... Where can I get the necessary driver?
Which model in this list is your laptop?

Which Windows version does it have?

Is the webcam listed in the Device Manager and shows as working properly?

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There should be a sticker on the case with a product number and/or service tag number.

Advise what it is.

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Right-click MY COMPUTER or COMPUTER and then click Properties.

Advise what the Windows version is, and if it's 32-bit or 64-bit.

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Go to Control Panel - Device Manager.

There should be an entry that's named "Human Interface Devices" or "Imaging Devices" or something like that.

The webcam should be listed there.

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The only place it was identified beyond CQ62 was on the box it came in, which luckily I still had. CQ62-209WM
Here is the support and software site for the Compaq Presario CQ62-209WM laptop. I strongly suggest that you add and save this site to your browser favorites/bookmarks list so you can refer to it when needed.

Here is the section on fixing webcam problems in Windows 7. Good luck.

There's no updated webcam driver available for the webcam in the driver downloads section.

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Discussion Starter · #9 ·
Are you sure there's no other way to get the driver? :x What if someone accidentally deleted it? There would be no way to get it back?

I think that's what I need: the driver.
 

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There's no webcam driver listed at the laptop's support site, and the product specifications section doesn't even identify the webcam. I've researched and given you whatever information that I can.

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Yes, I have found out that it does not have one built in. Just the face of the webcam. Why that's even there if it's not functional I don't know.
Aaah haaa! Now we know why it's not recognized nor listed in the Device Manager and why there's no driver available for it. :rolleyes:

Thank you for your help.
You're welcome. :)

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