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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-350 Processor, AMD64 Family 20 Model 1 Stepping 0
Processor Count: 2
RAM: 3692 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: 99 GB (42 GB Free); D: 350 GB (49 GB Free); F: 7 GB (7 GB Free);
Motherboard: ASUSTeK Computer INC., 1215B
Antivirus: Avira Antivirus, Enabled and Updated

I would like help with the following issue please. During a file search the hard drive sounded stressed, which is a very rare occurrence, and I shut the laptop down to protect it. I have restarted it a few times over the last couple of days, and desktop wallpaper is always missing. Instead screen shows icons on a black background. Also in Admin account. Hard drive behaving normally as far as I know.

Option to choose desktop background is currently not working. (see uploaded screenshot). Have tried selecting something, even though the picture of what I may be selecting is not shown, but this doesn't make any change.

I am hoping this is a symptom of just a minor problem.

Thanks, Jay
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