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7 Posts
Discussion Starter · #1 ·
Hi There, hope someone can help me. I'm busy to do a clean install of Windows XP on my machine. At this point everything is working except for the fact that I still got two worms or whatevers in my machine but Norton Antivirus 2002 (up to date) and AVG Anti Virus (up to date) can't get rid of it.
When these programs give me a virus alert they tell me that
-wuampd.exe is infected with w32.spybot.worm
-dd9s.exe is infected with downloader.trojan

I run HijackThis and below you'll find my log file.

Please help me, i'm beginning to be pretty desperate. Thanks, j.

Logfile of HijackThis v1.99.0
Scan saved at 1:10:35 AM, on 2/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\WINDOWS\jwmjyj.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\WinZip\WZQKPICK.EXE
E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
E:\WINDOWS\system32\ZONELABS\vsmon.exe
E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
E:\Documents and Settings\jinthro\Desktop\hijjackThis\HijackThis.exe
E:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Windows System File] svshost.exe
O4 - HKLM\..\Run: [Windows DLL Loader] E:\WINDOWS\system32\defragfat32pi.exe
O4 - HKLM\..\Run: [Microsoft Update] wuampd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Dwrj7cZ] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [-
] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "E:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\RunServices: [Windows System File] svshost.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuampd.exe
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [Microsoft Update] wuampd.exe
O4 - Global Startup: WinZip Quick Pick.lnk = E:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106774270452
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - E:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows 32-bit PnP Driver - Unknown - E:\WINDOWS\System32\winpnp32.exe (file missing)
O23 - Service: ZESOFT - Unknown - E:\WINDOWS\zeta.exe (file missing)
 

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It looks like you have two antivirus programs running Choose the one you wish update it and uninstall the other or shut it down completely .They will conflict with each other
 

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Discussion Starter · #5 ·
I've removed one of my anti virus programs and have run AdAware and Spybot - Search & Destroy. After that run HijackThis and this is result:

Logfile of HijackThis v1.99.0
Scan saved at 10:10:02 PM, on 2/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\WINDOWS\system32\ZONELABS\vsmon.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\WINDOWS\jwmjyj.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\WinZip\WZQKPICK.EXE
E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
E:\WINDOWS\system32\devldr32.exe
E:\Program Files\Winamp\winamp.exe
E:\Documents and Settings\jinthro\Desktop\hijjackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Windows System File] svshost.exe
O4 - HKLM\..\Run: [Windows DLL Loader] E:\WINDOWS\system32\defragfat32pi.exe
O4 - HKLM\..\Run: [Microsoft Update] wuampd.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Dwrj7cZ] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [-
] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [Zone Labs Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "E:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\RunServices: [Windows System File] svshost.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuampd.exe
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [Microsoft Update] wuampd.exe
O4 - Global Startup: WinZip Quick Pick.lnk = E:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106774270452
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - E:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows 32-bit PnP Driver - Unknown - E:\WINDOWS\System32\winpnp32.exe (file missing)
O23 - Service: ZESOFT - Unknown - E:\WINDOWS\zeta.exe (file missing)

Can anybody tell me what to do next?
Thanks, mark
 

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Discussion Starter · #7 ·
now i did run the online scanner, than spybot search & destroy and AdAware. Now my hijackthis log file says the following:

Logfile of HijackThis v1.99.0
Scan saved at 10:37:40 PM, on 2/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\WINDOWS\system32\ZONELABS\vsmon.exe
E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\WINDOWS\jwmjyj.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\WinZip\WZQKPICK.EXE
E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\WINDOWS\system32\devldr32.exe
E:\WINDOWS\System32\svchost.exe
E:\Documents and Settings\jinthro\Desktop\hijjackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Windows System File] svshost.exe
O4 - HKLM\..\Run: [Windows DLL Loader] E:\WINDOWS\system32\defragfat32pi.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Dwrj7cZ] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [-
] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [Zone Labs Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "E:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\RunServices: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows System File] svshost.exe
O4 - Global Startup: WinZip Quick Pick.lnk = E:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106774270452
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - E:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows 32-bit PnP Driver - Unknown - E:\WINDOWS\System32\winpnp32.exe (file missing)
O23 - Service: ZESOFT - Unknown - E:\WINDOWS\zeta.exe (file missing)
 

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Discussion Starter · #9 ·
so i did: panda and housecall online scans, after that Spybot Search and Destroy and Ad-Aware. Now my hijackthis log file looks like (still get a window or norton saying w32.spybot.worm is there):

Logfile of HijackThis v1.99.0
Scan saved at 8:57:03 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\ZONELABS\vsmon.exe
E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\WINDOWS\jwmjyj.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
E:\Program Files\WinZip\WZQKPICK.EXE
E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
E:\WINDOWS\system32\wuauclt.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
E:\WINDOWS\system32\devldr32.exe
E:\Program Files\Winamp\winamp.exe
E:\Program Files\MSN Messenger\msnmsgr.exe
E:\Documents and Settings\jinthro\Desktop\hijjackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Windows System File] svshost.exe
O4 - HKLM\..\Run: [Windows DLL Loader] E:\WINDOWS\system32\defragfat32pi.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Dwrj7cZ] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [-
] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [Zone Labs Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "E:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\RunServices: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: WinZip Quick Pick.lnk = E:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106774270452
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - E:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows 32-bit PnP Driver - Unknown - E:\WINDOWS\System32\winpnp32.exe (file missing)
O23 - Service: ZESOFT - Unknown - E:\WINDOWS\zeta.exe (file missing)
 

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R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file
O4 - HKLM\..\Run: [Windows DLL Loader] E:\WINDOWS\system32\defragfat32pi.exe
O23 - Service: ZESOFT - Unknown - E:\WINDOWS\zeta.exe (file missing)

Close all windows and place a check beside all of the above in Hijack This then click " Fix Checked "

reboot

Delete the C:\WINDOWS\nem219.dll file

Delete the file referenced in the "O4 - [Windows DLL Loader]" entry of your log.
Delete the file defragfat32pi.exe which resides in C:\WINDOWS\System32\ or C:\WINDOWS\System\

Delete the file C:\WINDOWS\zeta.exe

Empty your recycle bin Reboot

post another log here please
 

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Discussion Starter · #11 ·
thanks for all your input. I did the first steps

>>>>>>>>>>>>>>>>>>>>>>>>>>
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file
O4 - HKLM\..\Run: [Windows DLL Loader] E:\WINDOWS\system32\defragfat32pi.exe
O23 - Service: ZESOFT - Unknown - E:\WINDOWS\zeta.exe (file missing)

Close all windows and place a check beside all of the above in Hijack This then click " Fix Checked "

reboot
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

but than after that, the files don't seem to be there anymore, searched with search and looked myself, also in hidden folders. Than i made a hijackthis log file which you can find below. Does it make sense to you?

Logfile of HijackThis v1.99.0
Scan saved at 10:09:38 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\ZONELABS\vsmon.exe
E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\WINDOWS\jwmjyj.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
E:\Program Files\ISTsvc\istsvc.exe
E:\Program Files\WinZip\WZQKPICK.EXE
E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
E:\WINDOWS\system32\devldr32.exe
E:\Documents and Settings\jinthro\Desktop\hijjackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Windows System File] svshost.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Dwrj7cZ] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [-
] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [Zone Labs Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "E:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IST Service] E:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\RunServices: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: WinZip Quick Pick.lnk = E:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106774270452
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - E:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows 32-bit PnP Driver - Unknown - E:\WINDOWS\System32\winpnp32.exe (file missing)
 

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O4 - HKLM\..\Run: [IST Service] E:\Program Files\ISTsvc\istsvc.exe

Close all windows and place a check beside this Have Hijack This " fix checked "

Delete the folder C:\Program Files\ISTsvc\

Empty the recycle bin Reboot and post another log here please
 

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Discussion Starter · #13 ·
hmmm hijackthis fixed the file and than if i want to delete that folder I can't cause it's in use by another program. Even if I reboot and start it up in windows 98 I can't get rid of it. I can delete it from there but when i start up in xp after that it's there again. Any sollution for this? It also still gives me a virus alert (norton) for Downloader.Trojan.

Logfile of HijackThis v1.99.0
Scan saved at 9:10:31 PM, on 2/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\WINDOWS\jwmjyj.exe
E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
E:\Program Files\MSN Messenger\MsnMsgr.Exe
E:\Program Files\WinZip\WZQKPICK.EXE
E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\ISTsvc\istsvc.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\ZONELABS\vsmon.exe
E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
E:\WINDOWS\system32\devldr32.exe
E:\WINDOWS\system32\wuauclt.exe
E:\Documents and Settings\jinthro\Desktop\hijjackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Windows System File] svshost.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Dwrj7cZ] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [-
] E:\WINDOWS\jwmjyj.exe
O4 - HKLM\..\Run: [Zone Labs Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "E:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "E:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "E:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IST Service] E:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\RunServices: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [Windows System File] svshost.exe
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: WinZip Quick Pick.lnk = E:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Acrobat Assistant.lnk = E:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1106774270452
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - E:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows 32-bit PnP Driver - Unknown - E:\WINDOWS\System32\winpnp32.exe (file missing)
 

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http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Then reboot in safe mode

http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam

O4 - HKLM\..\Run: [IST Service] E:\Program Files\ISTsvc\istsvc.exe

Place a check beside the above then " Fix Checked " In Hijack This

Delete the folder C:\Program Files\ISTsvc\

Then browse to the C:\documents and settings\Your User Name(repeat for all users in documents and settings)\local settings\temp folder and delete all files and folders in it.
Then browse to the C:\Windows (Winnt)\Temp folder and delete all files and folders in it.
Then in internet explore click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

Then empty the recycle bin.

Then reboot to normal mode.
 
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