[ousooner]

I had posted my hijack this log on here early and had it cleaned but I seem to have gotten a lot more spyware and when I ran adaware it said I had vx2 and I also couldn't remove some files. Could someone tell me if this log is clean?

Logfile of HijackThis v1.98.2
Scan saved at 5:02:53 PM, on 1/10/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\WINNT\explorer.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: sPeerObj Class - {00000026-8735-428D-B81F-DD098223B25F} - C:\WINNT\speer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - Global Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

 

[MFDnNC]

Print this out or save to a file

In Add/remove programs remove TOOLBAR and WINTOOLS if there
Boot to safe mode

Fix these

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll

O2 - BHO: sPeerObj Class - {00000026-8735-428D-B81F-DD098223B25F} - C:\WINNT\speer.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll

O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll

O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe

O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe

O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

Delete these folders

C:\PROGRAM FILES\Toolbar
C:\Program Files\Common Files\WinTools

Delete this file – You may have to show hidden and system in Explorer – Tools – Options - View

C:\WINNT\speer.dll

Empty the recycle bin – Boot and post a new log

 

[ousooner]

I wasn't able to locate a couple of the things that I needed to remove on hijack this. Also I couldn't find the c:winnt/speer.dll file you said to delete. Here is the new log.

Logfile of HijackThis v1.98.2
Scan saved at 6:34:44 PM, on 1/10/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINNT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab

 

[MFDnNC]

That looks good but indulge me

Restart you system and then get the current HJT

http://www.majorgeeks.com/download3155.html

and post a new log - Are things better BTW?

 

[ousooner]

new log. My computer is running better but it still hangs up at times and takes longer than usual for the page to download. When I ran adaware it said that I had the vx2. Isn't that a virus? I haven't removed it yet if it is.

Logfile of HijackThis v1.99.0
Scan saved at 9:00:33 PM, on 1/10/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Virtual NIC Service - America Online, Inc. - C:\WINNT\system32\PackethSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINNT\wanmpsvc.exe

 

[crushbone]

OK, I want you to download some programs and run them on your computer.

Download SpywareBlaster from here:
http://www.majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef

Install and run SpywareBlaster. Click on "Updates" and then choose "Check for updates". Next choose "Protection" and at the top you will see different tabs which are Internet Explorer, Restricted sites and Mozilla/Firefox. Choose one of them at a time and at the bottom click "Protect Against Checked Items" (make sure that all of the items are checked). Tick the boxes above the items. Make sure you do this for all of the top tabs. Mozilla/Firefox you only need to do if you have the user profiles on your computer. You may now exit out of SpywareBlaster.

Download Spybot S&D from here:
http://www.download.com/3001-8022_4-10289035.html

Install and run Spybot S&D. Choose "Search for updates". Next choose "Download updates". After that, choose "Search and Destroy" and click on "Check for problems". If Spybot finds any nasties on your computer, make sure that they are ticked and choose "Fix selected problems".

Download VX2 Cleaner plugin for Ad-Aware:
http://majorgeeks.com/downloadget.php?id=4283&file=11&evp=34312f31f5a8511bfb7cf839b1eaff0b

Install and run Ad-Aware. Click on "Add-ons" and choose "VX2 Cleaner" then "Run Tool". After running the tool, exit out of Ad-Aware.

Restart your computer and post a fresh HijackThis log back on this thread.

 

[MFDnNC]

Can u post exactly what AA said about the VX2 as well as getting the VX2 from AA

 

[ousooner]

Ok I downloaded the vx2 cleaner. I already had spybot and spywareblaster. My computer is running much better but it still takes about 20 seconds to navigate through folders in the control panel. Here is the new log.

Logfile of HijackThis v1.99.0
Scan saved at 10:02:02 PM, on 1/10/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Virtual NIC Service - America Online, Inc. - C:\WINNT\system32\PackethSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINNT\wanmpsvc.exe

 

[crushbone]

Sounds like you need to clean out your Temporary Internet Files. Look in Control Panel > Internet Options > General Tab. Click Delete Files then put a check mark in Delete all offline content. Click OK and OK.

Also try defragging your hard drive. Right-Click C: Drive and choose properties. Click on the "Tools" tab and click "Defragment now". Click on "Analyze" and after analyzing click on "Defragment". It will take a long time to do this so leave your computer running for a few hours.

After that, restart your computer.