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Discussion Starter · #1 ·
The previous owner of my laptop installed vista ultimate (it was vista basic before).A message popped up saying that the key is invalid for activation.
I don't have a way of contacting the previous owner so is there a way for me to install vista basic and use the key that's at the bottom of my laptop? I don't want to buy a new cd and no one I know has the cd.
 

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Welcome to TSG, angelknight1.

Shut the computer down, when you restart it you can launch HP Recovery

Manager by pressing F10 when starting the computer.

If you choose System recovery , the recovery will begin immediately

after you click Next , and the process cannot be stopped. All personal data

will be erased. Do not click Next unless you are sure that you want to

return your entire hard disk to its original factory state.

Follow the instructions provided by the wizard.
 
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