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Discussion Starter · #1 ·
When I turn on my computer I get the following message "Operating System Not Found" I tried the Toshiba Recovery Disk, but it says "Error" "The tool could not get HDD physical information"
 

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Two strong hints that the hard drive is not communicating. Go into the BIOS (Setup) and see if it is detected there.

Is this a laptop, in which the hard drive may have been jarred loose? If so, remove the hard drive and reinsert it securely.

If this a desktop, in which maybe a power or communication connection could have become loose?
 

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Discussion Starter · #3 ·
I can't even get to the start up menu. It's just a black screen.
I wouldn't know how to remove the hard drive...don't even know what it looks like! I'm sort of stupid at this stuff!
 
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