Hi Timon76, welcome to the Tech Support Guy malware removal forum.
I am iMacg3 and will be helping you with your computer problems.
Please keep the following information in mind before we begin:
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Farbar Recovery Scan Tool (FRST)
Download Farbar Recovery Scan Tool - 64 bit and save it to your desktop.
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In your next reply, please include:
I am iMacg3 and will be helping you with your computer problems.
Please keep the following information in mind before we begin:
- Back up any important data before we continue.
- Back up any important data on your computer to external media. I will not knowingly suggest any steps that will damage your computer; however, malware infections are often unpredictable and it may be necessary to reformat and reinstall your operating system depending on the infection.
- Do not install any new software or run any fixes/tools on your system unless I request that you do so.
- Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives.
- Please read all instructions carefully, and complete them in the order listed.
- Items that are especially important will be highlighted in bold or red.
- If your computer seems to start working normally, please don't abandon the topic.
- Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.
- If you have pirated or illegal software on your computer, uninstall it now before proceeding.
- Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware. Therefore, please remove any, if present, before we begin the clean-up.
- If you have questions at any time during the cleanup, feel free to ask.
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Farbar Recovery Scan Tool (FRST)
Download Farbar Recovery Scan Tool - 64 bit and save it to your desktop.
- Right-click FRST64.exe then click "Run as administrator"
- When the tool opens, click Yes to the disclaimer.
- Press the Scan button.
- When finished, it will produce logs called FRST.txt and Addition.txt in the same directory the tool was run from.
- Please copy and paste the logs in your next reply.
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In your next reply, please include:
- FRST.txt
- Addition.txt
- Description of any remaining issues.
