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S

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89 Posts
Discussion Starter · #1 ·
Hey guys, I have another one for ya. This system is running Windows Me and NAV 2004. On start up explorer stops responding until you manually end task on everything else. Then it will become unstuck for a while. Programs are constantly crashing. Attempted to run Spybot in normal and safe mode. It sticks at the same spot everytime; when scanning c2.lop. Adaware removed 212 counts and Spybot did remove 52 counts before stopping. CWS removed 10 infected IE values. Ran AVGs removal for stubby.a. Short of format and reinstall, I am out of clues!!! Here is the HJT log. Do you see anything???

Logfile of HijackThis v1.97.7
Scan saved at 2:59:06 PM, on 4/12/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\HALL\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = cp-tel.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = www.cp-tel.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\PROGRAM FILES\LYCOS\IEAGENT\CSIE.DLL
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\BXXS5.DLL
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-AA8E-8E1CA787AD2D} - C:\PROGRA~1\POWERS~1\TOOLBAR\PWRS0108.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Search Toolbar - {702AD576-FDDB-4d0f-9811-A43252064684} - C:\PROGRAM FILES\COMMON FILES\OE\TOOLBAR.DLL (file missing)
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\SYSUPD.EXE
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Dell Home (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O15 - Trusted Zone: http://lvhs.doe.apexvs.com
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldwinner.com/games/v42/shape/shape.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} (IEAnimBehaviorFactory Class) - http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {14B4AA8C-B624-440E-9730-26BA47E48A24} - http://www.cursorzone.com/cursors/waving_flag2_setup_td035.cab
 
dvk01

· Retired Moderator Retired Malware Specialist
Joined
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56,593 Posts
First Name -
Derek
#2 ·
to cure spybot prob read here
http://www.safer-networking.org/index.php?page=faq&detail=22

Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\PROGRAM FILES\LYCOS\IEAGENT\CSIE.DLL
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\BXXS5.DLL
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-AA8E-8E1CA787AD2D} - C:\PROGRA~1\POWERS~1\TOOLBAR\PWRS0108.DLL
O3 - Toolbar: &Search Toolbar - {702AD576-FDDB-4d0f-9811-A43252064684} - C:\PROGRAM FILES\COMMON FILES\OE\TOOLBAR.DLL (file missing)
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\SYSUPD.EXE
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun

Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Delete these files

C:\WINDOWS\BXXS5.DLL
C:\WINDOWS\SYSUPD.EXE

and Delete these folders
C:\PROGRAM FILES\LYCOS\IEAGENT
C:\PROGRAm files\INCREDifind
C:\PROGRAm files1\POWER Search
C:\PROGRAM FILES\COMMON FILES\OE
then
Reboot normally &

Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

Spybot - Search & Destroy from http://security.kolla.de
AdAware 6 from http://www.lavasoft.de/support/download

Run Sybot S&D

After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

then reboot &

Run ADAWARE

Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
the current ref file should read at least 01R288 12.04.2004 or a higher number/later date

Then ........

Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"

then......

click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

then.........

go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

then...... click "proceed" to save your settings.

Now to scan it´s just to click the "Scan" button.

When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

reboot again

then post a new hijackthis log to check what is left
 
S

· Registered
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89 Posts
Discussion Starter · #3 ·
I uninstalled NAV2004 and that stopped the explorer locking up problem. Removed everything you said to remove now here is the updated HJT log.

Logfile of HijackThis v1.97.7
Scan saved at 8:19:33 AM, on 4/13/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\HALL\MERIJN\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = cp-tel.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = www.cp-tel.net
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia (HKLM)
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia (HKLM)
O9 - Extra button: Define (HKLM)
O9 - Extra 'Tools' menuitem: Define (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Dell Home (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.dellnet.com/
O15 - Trusted Zone: http://lvhs.doe.apexvs.com
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldwinner.com/games/v42/shape/shape.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} (IEAnimBehaviorFactory Class) - http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {14B4AA8C-B624-440E-9730-26BA47E48A24} - http://www.cursorzone.com/cursors/waving_flag2_setup_td035.cab

Thanks for your help! :up:
 
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