Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
21 - 27 of 27 Posts

·
Registered
Joined
·
187 Posts
Discussion Starter · #22 ·
PC Seems to be fine so far, and I don't seem to be having any of the windows that were popping up and acting as if they were scanning the PC harddrive and what not (the screen shot shown in first post).

Is there a way to make sure that it is completely off the PC? I guess I'm anal about it because I normally NEVER have issues like this before, this is the first time I've had a real issue on having something like this happen. I don't want it to happen again. lol
 

·
Retired Moderator Retired Malware Specialist
Joined
·
56,593 Posts
it is as clear as I can see

*Follow these steps to uninstall Combofix and the other tools it downloaded to remove the malware*
* Click START then RUN
* Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the /U, it needs to be there.


This will also purge the restore folder and clear any malware that has been put in there. Now Empty Recycle bin on desktop Then reboot.

go here http://www.thespykiller.co.uk/index.php?page=3 for info on how to tighten your security settings and how to help prevent future attacks.

and scan here http://secunia.com/software_inspector/ for out of date & vulnerable common applications on your computer and update whatever it suggests

Then pay an urgent visit to windows update & make sure you are fully updated, that will help to plug the security holes that let these pests on in the first place
 

·
Registered
Joined
·
187 Posts
Discussion Starter · #24 ·
I also wanted to ask, not sure if this is tied into it at all. However, I noticed that a lot of times when I go to restart my computer, that after restarting I have to manually push the power button down til it shuts down because it gets stuck at the blue HP screen, with the options to get into the restore and what not.

Like for an example, when I uninstalled Combofix and then selected to restart my PC it got stuck at the blue HP start up screen 2 times, I ended up having to do a hard shutdown by tower. I don't know what is causing this, but it's been doing this for a little while now. Do you know what could be the cause of this?
 

·
Retired Moderator Retired Malware Specialist
Joined
·
56,593 Posts
start a new topic in XP for that
there could be hundreds of causes, one of the most common is damaged or defective ACPI drivers
 
21 - 27 of 27 Posts
Status
Not open for further replies.
Top